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Business Profile

Parking Facilities

UNI Facility Corp

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Parking Facilities.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/12/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered coffee accessories from Temu (10 items) and made a transaction on Dec 1 2024, 6:25pm.Temu shipped and delivered the items using UniUni (Uni Facility Corp).The last update was when the package arrived to gateway transit and was out for delivery. This is on Dec 10,2024,3:57 pm where the "Delivery Attempt Failed" popped up on my Temu ********** I have ordered from Temu for awhile there was never an issued where my stuffs did not arrived or failed.But they never sent me with Uni Facility Corp and this is a first time they let the Uni Facility Corp handle the shipment. I contacted the Uni Facility Corp for delivery failed but they never picked up and I end up listening to the ** manual option for quite a long time. I sumbitted the complaint ticket to them but they never respond. I solely want Uni Facility Corp to take responsible on what happened to my pacakge and if it lost I want them to fully refund the goods value.If the pacakge is still in their hand then I want them to shipped out as soon as possible as there have been no mistake in delivery address and purchased name.

  • Initial Complaint

    Date:12/04/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    *** was in charge of delivering my package however they delivered it to the wrong address. When I first called, I was told theyd fix and to send them pictures of my address. I called them on Nov. 30th. I called again today Dec. 3rd only for the ***** to hang up on me and then block me from calling again. They wont allow a refund. I recorded my conversation with the first ***** on Nov. 30th as well. The photos are of the delivery confirmation photos that clearly show it was delivered to an address ending in a 7, and the mailboxes show numbers with no letters. Ive attached photos of our front door as well as the apartment front door.

UNI Facility Corp is NOT a BBB Accredited Business.

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