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Business Profile

Product Development and Marketing

New Reader Media

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Product Development and Marketing.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/21/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Jan. 25, 2019, I entered into a contract with New Reader Media dba New Reader Media to market my book. For these services, I deposited the sum of $4,167 with New Media, per terms of the contract. After signing the agreement and paying New Media the $4,167, they did not perform obligations in the contract and also lost materials for the book. New Reader did not market the book and communication was severely lacking. The contract specified that I receive a 50% return on my return on my monies paid. I requested my monies be returned and was informed by New Reader Media that I could give them one year to perform the terms of the contract. If they did not perform, I was told I would receive 75% of my monies back. It is now past the year of that promise and New Media has not performed its obligations as stated in the contract. I have repeatedly requested 75% of my monies be returned from New Media (total of $3,125.25) and I receive no response from New Media.

  • Initial Complaint

    Date:09/15/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Better Business Bureau:

    At this time, I have not been contacted by New Reader Media regarding complaint ID ********.

    Sincerely,

    **** ***
    ing fee. *********************** asked me to pay this amount to NRM which I did.I sent emails to ****************** (who sent the gmail to me) to verify this. I got some brief confirmation but I noticed that my emails to ****** of ******* and his answering emails were sent to *************************** email box at the same time. I further verified the project by sending an email to *************************, CEO of *******. He immediately replied my email,saying, "Since ****** runs HR, seems scammers are busy." Obviously the current "movie project" with ******* is a scam for the $18,000.00 payment to NRM only. And the June 15 gmail from ******* was coined by ***** himself. As for the acquisition of my book by PRH, there was a lady called *********************** who claimed herself to be with PRH but was denied by PRH as one of its staff members. She talked with me a couple of times but I could not get in touch with her ever since. She seemed to be controlled by *****, for she appeared whenever ***** needed her help in getting my money.

New Reader Media is NOT a BBB Accredited Business.

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