Reviews
This profile includes reviews for Dotdash Meredith's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 14 Customer Reviews
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Review fromNancy C
Date: 03/17/2025
1 starNot sure if the this is the right publisher. I have a disagreement with Southern Living magazine which I have subscribed to for many years. Last year, I got one magazine for the entire year. My mother also has a subscription delivered to my address, so I got her magazine at least. I recently paid for another subscription for myself, and thus far have received no magazines. Id like to be compensated in some respect for the magazines I did not receive last year, and hopefully will be sending my magazines this year.Review fromBruce P
Date: 12/30/2024
1 starBruce P
Date: 12/30/2024
I personally cancelled my 93 year old mother's subscription for a cook book ordered through dot dash Meredith over a year ago. Today, 12/30/2024 I received a phone call from my frantic mother asking for my help in cancelling this subscription....again.
She informed me that she has been sending UNORDERED books back to dot dash Meredith at her expense repeatedly at a cost of between $12.00 and $15.00 each! as well as paying for unordered books. She is frantic not only due to the cost (a large expense to her) but also the thought of having bills unpaid and a trip to the post office...She's 93!!
There is no longer any phone number to call and no way to speak to a representative so I emailed the company telling them in no uncertain terms to cancel the subscription today and any further unordered books will be sent back at their expense. I am quite proficient with technology and even I found their method of contact confusing as a simple email would ask repeatedly for a valid account number yet no such place to enter a valid account number could be found!!
I find this practice of taking advantage of elderly predatory and appalling at best and hope this note will warn others about the disgusting practices of dot dash Meredith.
I'm sure this isn't over and I will keep this post up to date.
Thank you, BBB for providing such a service.
Dotdash Meredith
Date: 01/30/2025
I am the Executive Director of Operations here at Meredith. My staff has found the following subscription: (the zip code is different, but the email matches) Acct Nbr: *********** **** L ***** PO 161 NAUGATUCK CT ***** No balance on the account, all continuities have been cancelled. Returns were processed for the last 3 orders on the account. A $15 refund is being issued for Return Postage (the check should be received in 2-3 weeks).Please extend my sincerest apologies to your mother. You can always reach out to me directly with any further questions. THANK YOU msc mscReview fromN K M
Date: 12/10/2024
1 starFor several years Time has charged me for magazines they do not send me. Every year i dispute the charge with my credit card company. I have written time and asked them to delete me from their records. Last charge was almost $100.Review fromElizabeth R
Date: 11/19/2024
1 starOn a promotional deal, I ordered a subscription for a bundle of three magazines, which were automatically renewed twice, mostly because I forgot to cancel the subscriptions. Prior to the automatic renewal, I had to get a new credit card, thus the magazines no longer had a valid payment on file. Upon time for renewal, I received multiple emails saying that my payment needed updating but as I no longer wanted the magazines I chose to ignore these emails. Following this, I now receive paper notices saying my account is past due which is a BLATANT deceptive practice! My account is NOT past due, as you wouldnt send out your product without payment! Which is exactly what happened, I havent received a single issue of your magazine past what I had already paid for! By wording your letter in such a manner you are blatantly attempting to deceive people into resubscribing to your magazine. While I know what youre attempting to do, others clearly may be tricked into giving you another years subscription to something they dont want! Shame on you and a warning to others!Review fromCece M
Date: 10/25/2024
1 starCece M
Date: 10/25/2024
Buyers beware I keep getting these little pocket books. They are like appointment books that come from ******* books from ****************************. What I found on the Internet is that TI ink books is time books and is own by Meredith since 2018. I know this because I called their phone number on the letter that I received. At the ***** number (BBB does not allow me to leave a number), they answer as Meredith I have to tell you that these people have been tracking me down on my new address and putting $28 on my credit card every year and sending me a pocketbook that nobody uses is complete useless because everybody obviously uses ****** on ****** Calendar and nobody uses a pocket Organizer these days at all, I sent a letter to them two years ago and they like I said track me down to my new address and send me a book that I dont need. I called and I got a confirmation number from them. They said that they will return back the $28 to my account and theyre canceling any plans that I have I do not remember putting any plans with these people and I do remember that I havent received these two books for the last six years and I sent a letter to cancel them two years ago didnt hear from them last year thank God , and I will tell you there are some people in this world that just need to be burned down. They have no moral and no integrity. They do this to old people. They will track you down to take your money. This is absolutely zero business integrity. I really really regret whenever I applied for a card that was included with them I believe it was **************** so be careful with **************** credit cards and whatever they sell you that attached to it .Dotdash Meredith
Date: 10/29/2024
My staff was able to locate this customer in our system. ******* ******* ***************************************************************************. ******* started getting the Appointment book set back in 2013. Shes gotten either the appointment book set, diary, or organizer every year. I can see activities back to 2018. The first discontinue I see is from October 25, 2024. We have updated it to discontinued and she has no balance due. The last credit card payment was voided on October 25th. We have taken all promotions off her account. There were advance notices sent in the past before shipments were made on auto renewal. There hasnt been any customer activity or record of her asking for a cancelation. The only customer driven activity is the recent return and discontinuation of shipments this monthReview fromJill G
Date: 10/22/2024
1 starJill G
Date: 10/22/2024
This company is absolutely a defilement to companies. They completely disregard your notions to ask them to unsubscribe and stop emailing! I am going to the elite levels in this company and wont stop until they stop harassing my email account. Completely disgusting and highly unprofessionalDotdash Meredith
Date: 10/23/2024
Good Morning! I am the Executive Director of Operations here at DotDashMeredith. If you would kindly reply back with "what" your trying to opt out of (newsletters, offers, subscription, etc) I will ensure you are removed. THANK YOU!******* **********Dotdash Meredith
Date: 10/29/2024
Awaiting response from **** on exactly what emails she's receiving so as to unsubscribe to the exact notifications.Review fromDebra B
Date: 10/15/2024
1 starDebra B
Date: 10/15/2024
This company totally ripped me off. I never renewed my subscription with them, yet they took money out of my ****** account without my permission. On June 3, 2024, I took out a magazine subscription with this company in which I paid for in full in the amount of $11.03. After this subscription was up, I never went back to the site to renew the subscription. This company falsely withdrew $114.71 from my ****** account without my authorization to do so. How can a subscription jump from $11.03 to $114.71? In addition to that a subscriber would have to go back on their website to renew the subscription which I did not do at any time. They Stole $114.71 from my ****** account. I am a senior citizen, and I feel violated. No one has the right to go into my account and take money without my authorization I did not ask for another subscription. This is very wrong, and this company is not honest. I am writing this review to warn others about taking out any subscriptions with magazine.com. I would hate to see anyone else go through what I have gone through. I am a 70-year-old woman on a fixed income fighting to hold on to every penny that I have and then this despicable company would do something like this. I am very unhappy with Dotdash Meredith also affiliated with magazines.com. I hope this review will help someone else. Judging from all of the other complaints I see that I am not their only victim.Dotdash Meredith
Date: 10/29/2024
This People Magazine order was place on our website *************************** order where all orders are entered as "Automatic Renewal" (with you using your ****** account). That is clearly stated in the ordering process. The customer must contact us or turns off the ** prior to the annual renewal (which will be charged to the original payment method). I have asked to have the recent ** of $114.71 which took place on 10/15/24 to be cancelled/refunded.Review fromSamantha D
Date: 01/28/2024
1 starSamantha D
Date: 01/28/2024
We have repeatedly tried to email this company to send back a book that was not ordered. No one email back. We have tried to call and were told to email. My mother in law did not order this book, she was tricked and she is being invoiced. I will not let her send a check in to cover it, I want someone to get a hold of me so that we can get this book sent back and I want no more correspondence with this company ever again.Dotdash Meredith
Date: 01/29/2024
My name is *********************************** and I am the Executive Director of Operations at DotDashMeredith. I'm sorry for this difficulty. Please accept this book at no charge to your MIL. If would like to reach out directly to my ************************* (******************* ******************************************* with your MIL's name and address, she'll ensure this is handled immediately. ***** will also inquire about any correspondence with our fulfillment bureau to address their poor performance directly.Review fromEric B
Date: 11/24/2023
1 starEric B
Date: 11/24/2023
CASE ID: ******** - While printing a recipe, I apparently, and unintentionally, added my printer e-mail address to a daily e-mail subscription. I notified the company back in late October requesting that they remove my printer e-mail address from their e-mail list (I cannot go into my printer and block their number). November 6th, my husband sent them an e-mail; received a response on November 7th, that the change should be resolved in 5-7 days. On November 8th, they asked for him to rate their service. Today is November 24th and I am still receiving DAILY E-MAILS, thru my printer; thus wasting ************** Please make the daily emails/print STOP.**************Dotdash Meredith
Date: 12/08/2023
Hi, there. Your printer's email was last removed from our mailing lists on 11/29/23. Have you continued to receive the daily printed emails since then?
Review fromGreta H
Date: 11/15/2023
1 starGreta H
Date: 11/15/2023
I signed up for Southern Living magazine a couple years ago when I received an offer in the mail. I sent in the payment and received my magazines just fine. About 2 months ago I received a letter from them stating that my subscription was about to expire, and if I wanted to renew it, I had to send in a payment. I chose not to renew my subscription. Today I received a letter in the mail from them stating as follows " When you ordered your subscription, we offered you the convenience of being billed later and we believed that you would pay your invoice upon receipt. To date, we have no record of receiving payment from you." There was no phone number to call listed, only a website. I googled the phone number for customer service and was told by the representative that I did not owe anything and the letter was sent because my subscription was going to automatically renew and my debit card was going to be automatically charged. I never signed up for automatic renewal, nor did I ever give permission for my debit card to be charged after the initial subscription. I cancelled immediately! This is extremely deceptive business practice. It was never disclosed that automatic renewal was even an option, let alone that they could sign me up for it themselves. It is also extremely scummy that they send letters accusing people of being delinquent on payments to trick them into renewing.Dotdash Meredith
Date: 11/16/2023
Thank you for taking time to explain your experience. The offer you received and responded to in August 2021 was a 2 year AutoBill Subscription to Southern Living. This means that two issues prior to Expire we send a notification to let you know that you will receive a series of bills for your next order unless you cancel within a 30 day period. The subsequent notification you received was the initial bill for your next order. If no action is taken, your subscription would automatically expire. I apologize for the confusion this may have caused, as well as, for the misinformation you received via the representative (that your debit card would automatically be billed). It is our intent to be very clear on what actions are needed from the customer. We appreciate your feedback and will review our language to ensure there is no further confusion.
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