Sales Lead Generation
Buzzfile Media LLCThis business is NOT BBB Accredited.
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Complaints
Customer Complaints Summary
- 64 total complaints in the last 3 years.
- 6 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:02/06/2024
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
My information has erroneously been shared on this site. My personal phone number and my home address have been associated with a business that was never here. I have been receiving weird calls and have had had strange men show up at my door, terrifying my children. This is wrong! Remove me now!Business Response
Date: 02/16/2024
Hello,
Buzzfile operates in a completely legal manner. We have the legal right to publish public corporate information and we do not need a user's permission to publish this information. Although we have the right to publish this information, whenever a user requests that we remove their company profile from Buzzfile we always do so promptly. Had this user contacted us directly they would have learned that prior to filing a complaint with the Better Business Bureau.
The user can send an email to ******************************* with their company name, address and phone number and we will promptly remove their profile. We also allow users to remove their profile on their own without needing to contact us. On the bottom of every page on our site we have a link to **************** *****************************************************.
We strongly encourage the user to contact *** & ********** and have them remove their profile to ensure the same information is removed from other sites that source their data from D&B and also ensure it does not get republished in a future data update.
Best regards,Buzzfile Media LLC
Initial Complaint
Date:01/12/2024
Type:Order IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company listed my home address and my under age daughters personal phone number as my business address and number . I want my business listing removed from their website as I never consented to have any of this information public or on their site . Please remove HOMETOWN APPLIANCE REPAIR LLC and all information regarding my business including my under age daughters number . My business is located in **********Business Response
Date: 02/16/2024
Hello,
Buzzfile operates in a completely legal manner. We have the legal right to publish public corporate information and we do not need a user's permission to publish this information. Although we have the right to publish this information, whenever a user requests that we remove their company profile from Buzzfile we always do so promptly. Had this user contacted us directly they would have learned that prior to filing a complaint with the Better Business Bureau.
The user can send an email to ******************************* with their company name, address and phone number and we will promptly remove their profile. We also allow users to remove their profile on their own without needing to contact us. On the bottom of every page on our site we have a link to **************** *****************************************************.
We strongly encourage the user to contact *** & ********** and have them remove their profile to ensure the same information is removed from other sites that source their data from D&B and also ensure it does not get republished in a future data update.
Best regards,
================================================
Buzzfile Media LLCInitial Complaint
Date:12/21/2023
Type:Service or Repair IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
A business was incorrectly listed at my residential address, and I repeatedly receive unwanted calls and more because of this error. I contacted **************** and they immediately corrected the issue and apologized. I have given BuzzFile adequate time to update their listing and have contacted them with no solution to this problem. I ask they immediately remove this information from their website.Customer Answer
Date: 12/21/2023
Better Business Bureau:
I was contacted via email from company and I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
*************************
Initial Complaint
Date:11/22/2023
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
My phone number is listed on this Buzzfile and I dont even own a business I want my phone number removed immediately!!Business Response
Date: 12/04/2023
Hello,
Please note that Buzzfile is a company information database. We license all of this information from Dun & Bradstreet. We do NOT publish personal information. If we are publishing this individual's personal address and phone number it is because this information is used when they registered their company with their secretary of state, effectively making their personal information public themselves.
Although we have the right to publish this information, whenever a user requests that we remove their company profile from Buzzfile we always do so promptly. Had this user contacted us directly they would have learned that prior to filing a complaint with the Better Business Bureau.
The user can send an email to ******************************* with their company name, address and phone number and we will promptly remove their profile.We also allow users to remove their profile on their own without needing to contact us. On the bottom of every page on our site we have a link to **************** *****************************************************.
We strongly encourage the user to contact Dun & Bradstreet and have them remove their profile to ensure the same information is removed from other sites that source their data from D&B and also ensure it does not get republished in a future data update.
Best regards,Buzzfile Media LLC
Initial Complaint
Date:11/02/2023
Type:Sales and Advertising IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company has listed my personal information online without my knowledge or consent. They mention **************** regularly but thats not whose name or website url directly connected to the personal information shared online. I have sent an email requesting my information be removed immediately. This is extremely dangerous and careless of this company and their ability to absolve themselves of their sketchy practices by hiding behind and LLC. I strongly recommend this company and its affiliates Dun & Bradstreet be held accountable for this. I want my information removed immediately.Business Response
Date: 12/04/2023
Hello,
Please note we have removed that profile from our site.
Also note that Buzzfile is a company information database. We license all of this information from Dun & Bradstreet. We do NOT publish personal information. If we are publishing this individual's personal address and phone number it is because they used their personal information when they registered their company with their secretary of state, effectively making their personal information public themselves.We strongly encourage the user to contact Dun & ********** and have them remove their profile to ensure the same information is removed from other sites that source their data from D&B and also ensure it does not get republished in a future data update.
Best regards,Buzzfile Media LLC
Initial Complaint
Date:10/16/2023
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company has listed my home address publicly and also does not have accurate information about my small business.Business Response
Date: 10/18/2023
Hello,
Please note that Buzzfile is a company information database. We license all of this information from Dun & Bradstreet. We do NOT publish personal information. If we are publishing this individual's personal address and phone number it is because they used their personal information when they registered their company with their secretary of state, effectively making their personal information public themselves.
The user can send an email to ******************************* with their company name, address and phone number and we will promptly remove their profile.We also allow users to remove their profile on their own without needing to contact us. On the bottom of every page on our site we have a link to **************** *****************************************************.
We strongly encourage the user to contact Dun & Bradstreet and have them remove their profile to ensure the same information is removed from other sites that source their data from D&B and also ensure it does not get republished in a future data update.
Best regards,
Buzzfile Media LLC
Initial Complaint
Date:10/16/2023
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company, Buzzfile, has my personal number displayed online and can be easily ****** searched. I've *** getting strange calls from random individuals. It's noteworthy to mention that I work in a field where the display of my personal information has a lot of safety risks associated to it. I want them to take down my personal information.Business Response
Date: 10/18/2023
Hello,
Please note we have removed that profile from our site.
Also note that Buzzfile is a company information database. We license all of this information from Dun & Bradstreet. We do NOT publish personal information. If we are publishing this individual's personal address and phone number it is because they used their personal information when they registered their company with their secretary of state, effectively making their personal information public themselves.
Best regards,Buzzfile Media LLC
Customer Answer
Date: 10/20/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved becauseMy number still shows on your site. How long will it take to remove it? Please see attached. This is simply dangerous.
In order for the BBB to appropriately process your response, you MUST answer the question above.
Sincerely,
***********************
Business Response
Date: 12/04/2023
Hello,
Please note we have removed that profile from our site.
Also note that Buzzfile is a company information database. We license all of
this information from Dun & Bradstreet. We do NOT publish personal
information. If we are publishing this individual's personal address and phone
number it is because they used their personal information when they registered
their company with their secretary of state, effectively making their personal
information public themselves.We strongly encourage the user to contact Dun & Bradstreet and have
them remove their profile to ensure the same information is removed from other
sites that source their data from D&B and also ensure it does not get
republished in a future data update.
Best regards,Buzzfile Media LLC
Initial Complaint
Date:09/22/2023
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
The company profile on your website for my business, Aquatic Environments LLC is incorrect. It is the HOME address of my sister and brother-in-law. This needs to be corrected as soon as possible. Please note - I do not have an account on your website. Incorrect address on my company profile:******************************************************* Please update my address to:Aquatic Environments LLC ********************************************************************* Thanking you in advance for your assistance!*************************, Owner Aquatic Environments, LLCCustomer Answer
Date: 10/16/2023
Better Business Bureau:
At this time, I have not been contacted by Buzzfile Media LLC regarding complaint ID ********.
Sincerely,
*************************Business Response
Date: 10/18/2023
Hello,
Please note that Buzzfile is a company information database. We license
all of this information from Dun & Bradstreet. We do NOT publish personal
information. If we are publishing this individual's personal address and phone
number it is because they used their personal information when they registered
their company with their secretary of state, effectively making their personal
information public themselves.Although we have the right to publish this information, whenever a user
requests that we remove their company profile from Buzzfile we always do so
promptly. The user can send an email to [email protected] with their company
name, address and phone number and we will promptly remove their profile.We strongly encourage the user to contact Dun
& Bradstreet and have them remove their profile to ensure the same
information is removed from other sites that source their data from D&B and
also ensure it does not get republished in a future data update.
Best regards,Buzzfile Media LLC
Initial Complaint
Date:09/19/2023
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company has called me for YEARS and will not stop!Customer Answer
Date: 10/14/2023
Better Business Bureau:
At this time, I have not been contacted by Buzzfile Media LLC regarding complaint ID ********.
Sincerely,
***************************Business Response
Date: 10/18/2023
Hello,
Please note that Buzzfile is a company information database designed to provide valuable information and data to individuals and businesses. We license all of this information from Dun & Bradstreet. We do NOT publish personal information. We do not engage in making business calls to companies for any reason. Our primary purpose is to provide accurate and up-to-date data to our subscribers, which includes contact information, financial data, and various other insights that can be used for research and analysis.
Best Regards,
Buzzfile Media LLC
Initial Complaint
Date:09/18/2023
Type:Sales and Advertising IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
You have incorrect information about my business. I didn't grant ********** to post it on your website. No one is responding to my numerous requests. Kindly remove it.********************************************************************************************Business Response
Date: 10/18/2023
Hello,
Please note we have removed that profile from our site.
Also note that Buzzfile is a company information database. We license all of this information from Dun & Bradstreet. We do NOT publish personal information. If we are publishing this individual's personal address and phone number it is because they used their personal information when they registered their company with their secretary of state, effectively making their personal information public themselves.
Best regards,Buzzfile Media LLC
Buzzfile Media LLC is NOT a BBB Accredited Business.
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