Sales Lead Generation
Buzzfile Media LLCThis business is NOT BBB Accredited.
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Complaints
Customer Complaints Summary
- 64 total complaints in the last 3 years.
- 6 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:10/24/2022
Type:Sales and Advertising IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Buzzfile Media LLC is reporting false information regarding my company. I cannot access the site, because their link report back some spam looking information, not allowing me to review my own company's information in full. They have never confirmed information for my company, are unreachable, nor have I granted them permission to post any information regarding my business. Incorrect company information hinders my business sales, credibility, credit, etc. I have no way of seeing the information in full due to the company not allowing for any contact. I need all of my company information removed from their record.Please note the erroneous information:ENK MANAGEMENT LLC in ****** ** ************Business Response
Date: 12/02/2022
Hello,
Buzzfile operates in a completely legal manner. We have the legal right to publish public corporate information and we do not need a user's permission to publish this information. Although we have the right to publish this information, whenever a user requests that we remove their company profile from Buzzfile we always do so promptly. Had this user contacted us directly they would have learned that prior to filing a complaint with the Better Business Bureau.
The user can send an email to ******************************* with their company name, address and phone number and we will promptly remove their profile. We also allow users to remove their profile on their own without needing to contact us. On the bottom of every page on our site we have a link to **************** ****************************************We strongly encourage the user to contact *** * ********** and have them remove their profile to ensure the same information is removed from other sites that source their data from D&B and also ensure it does not get republished in a future data update.
Best regards,================================================
Buzzfile Media LLC
Initial Complaint
Date:10/04/2022
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Company is posting my personal information on their website. I've reached out multiple times to stop without success.Business Response
Date: 10/12/2022
Please note we have removed that profile from our site.
Also note that Buzzfile is a company information database. Buzzfile operates in a completely legal manner. We have the legal right to publish public corporate information and we do not need a user's permission to publish this information. Although we have the right to publish this information, whenever a user requests that we remove their company profile from Buzzfile we always do so promptly. We license all of this information from Dun & Bradstreet. We do NOT publish personal information. If we are publishing this individual's personal address and phone number it is because they used their personal information when they registered their company with their secretary of state, effectively making their personal information public themselves.We strongly encourage the user to contact *** & ********** and have them remove their profile to ensure the same information is removed from other sites that source their data from D&B and also ensure it does not get republished in a future data update.
Best regards,Initial Complaint
Date:10/04/2022
Type:Sales and Advertising IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company public false information about our business online ranging from the salary, numbers of employees, and etc. We have never involved with this business at all nor have the knowledge and consent of where they obtain this information.Business Response
Date: 10/20/2022
Hello,
Buzzfile operates in a completely legal manner. We have the legal right to publish public corporate information and we do not need a user's permission to publish this information. Although we have the right to publish this information, whenever a user requests that we remove their company profile from Buzzfile we always do so promptly. Had this user contacted us directly they would have learned that prior to filing a complaint with the Better Business Bureau.
The user can send an email to ******************************* with their company name, address and phone number and we will promptly remove their profile. We also allow users to remove their profile on their own without needing to contact us. On the bottom of every page on our site we have a link to **************** ****************************************
We strongly encourage the user to contact Dun & ********** and have them remove their profile to ensure the same information is removed from other sites that source their data from D&B and also ensure it does not get republished in a future data update.
Best regards,Initial Complaint
Date:09/29/2022
Type:Sales and Advertising IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This business is listing incorrect and private information about my business that they did not ask for and I did not approved them to post my information. I have already emailed them once about removing my information per their site's policy. and they have not taken any action. I have not done any business with this company, and will continue to not have anything to do with this company. I wish to remove my company information from their site entirely.Business Response
Date: 10/03/2022
Please note we have removed that profile from our site.
Also note that Buzzfile is a company information database and operates in a completely legal manner. We have the legal right to publish public corporate information and we do not need a user's permission to publish this information. Although we have the right to publish this information, whenever a user requests that we remove their company profile from Buzzfile we always do so promptly. We license all of this information from Dun & Bradstreet. We do NOT publish personal information. If we are publishing this individual's personal address and phone number it is because they used their personal information when they registered their company with their secretary of state, effectively making their personal information public themselves.We strongly encourage the user to contact *** & ********** and have them remove their profile to ensure the same information is removed from other sites that source their data from D&B and also ensure it does not get republished in a future data update.
Best regards,
Initial Complaint
Date:09/14/2022
Type:Sales and Advertising IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Buzzfile has created a profile with my name and personal information, including my address. I do not approve of this and am asking they remove the link immediately. This is a safety issue for me. Anyone can ****** my name and find my information and address on buzzfile because they created a profile without my permission. Please see the link below and remove the profile link and any other link associated with my name immediately.***************************************************************************************Business Response
Date: 09/28/2022
Buzzfile operates in a completely legal manner. We have the legal right to publish public corporate information and we do not need a user's permission to publish this information. Although we have the right to publish this information, whenever a user requests that we remove their company profile from Buzzfile we always do so promptly. Had this user contacted us directly they would have learned that prior to filing a complaint with the Better Business Bureau.
The user can send an email to ******************************* with their company name, address and phone number and we will promptly remove their profile. We also allow users to remove their profile on their own without needing to contact us. On the bottom of every page on our site we have a link to **************** ****************************************
We strongly encourage the user to contact Dun & ********** and have them remove their profile to ensure the same information is removed from other sites that source their data from D&B and also ensure it does not get republished in a future data update.
Best regards,Customer Answer
Date: 10/01/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:[Your Answer Here]
I am not a user of your site. Do not refer to me as such. Im notifying you again to have my information removed from your website. Buzzfile created a profile using my name and data without my permission to attract users and get clicks on the Buzzfile website to generate revenue for yourself at my expense. Countless others have complained about Buzzfile. I did not and do not consent for you to put my info on your website. Youre asking me to email you directly or go to your your site to provide you with more data which I reject in its entirety. Im asking you once again to remove the link with my name and info immediately. Failure to do so will result in legal action.
In order for the BBB to appropriately process your response, you MUST answer the question above.
Sincerely,
******
************
Business Response
Date: 10/12/2022
Please note we have removed that profile from our site.
Also note that Buzzfile is a company information database. We license all of this information from Dun & Bradstreet. We do NOT publish personal information. If we are publishing this individual's personal address and phone number it is because they used their personal information when they registered their company with their secretary of state, effectively making their personal information public themselves.
We strongly encourage the user to contact Dun & ********** and have them remove their profile to ensure the same information is removed from other sites that source their data from D&B and also ensure it does not get republished in a future data update.
Best regards,
================================================
Buzzfile Media LLCInitial Complaint
Date:09/08/2022
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Buzzfile Media has posted a private phone number to their search engine. We would like it removed. The number to be removed is ************.Business Response
Date: 09/16/2022
Please note we have removed that profile/phone number from our site. We have also requested for ****** to remove the link to our page. It may take up to 3 business days for ****** to remove this link.Initial Complaint
Date:09/08/2022
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
All the information they have on their website is incorrect for me and they have published my home address. *********************** and cultured creations and my husbands business terrapin outfitters nothing is correct ! I dont know what the photos even are. Revenues are not close to accurate.Business Response
Date: 09/28/2022
Please note that Buzzfile is a company information database. We license all of this information from Dun & Bradstreet. We do NOT publish personal information. If we are publishing this individual's personal address and phone number it is because they used their personal information when they registered their company with their secretary of state, effectively making their personal information public themselves.
Buzzfile operates in a completely legal manner. We have the legal right to publish public corporate information and we do not need a user's permission to publish this information. Although we have the right to publish this information, whenever a user requests that we remove their company profile from Buzzfile we always do so promptly. Had this user contacted us directly they would have learned that prior to filing a complaint with the Better Business Bureau.
The user can send an email to ******************************* with their company name, address and phone number and we will promptly remove their profile. We also allow users to remove their profile on their own without needing to contact us. On the bottom of every page on our site we have a link to **************** ****************************************
We strongly encourage the user to contact Dun & ********** and have them remove their profile to ensure the same information is removed from other sites that source their data from D&B and also ensure it does not get republished in a future data update.
Best regards,Initial Complaint
Date:09/08/2022
Type:Sales and Advertising IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company posted information about my business (Creations By ****) without my permission. I have an at home business and I do not post the *************** number because this information is personal. How do I get them to remove my information from their website?Business Response
Date: 09/28/2022
Buzzfile operates in a completely legal manner. We have the legal right to publish public corporate information and we do not need a user's permission to publish this information. Although we have the right to publish this information, whenever a user requests that we remove their company profile from Buzzfile we always do so promptly. Had this user contacted us directly they would have learned that prior to filing a complaint with the Better Business Bureau.
The user can send an email to ******************************* with their company name, address and phone number and we will promptly remove their profile. We also allow users to remove their profile on their own without needing to contact us. On the bottom of every page on our site we have a link to **************** *****************************************************.
We strongly encourage the user to contact Dun & Bradstreet and have them remove their profile to ensure the same information is removed from other sites that source their data from D&B and also ensure it does not get republished in a future data update.
Best regards,Customer Answer
Date: 10/22/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved becThere is no response from the business (Buzzfile Media LLC) to respond to. This message only states that my complaint is being sent to the Buzzfile Media LLC. As indicated in my complaint, Buzzfile Media LLC does not have my permission to post my personal phone number along with my business name Creations By **** on the Internet.
In order for the BBB to appropriately process your response, you MUST answer the question above.
Sincerely,
********************************
Business Response
Date: 12/06/2022
We have removed the following profile from Buzzfile ******************************************************************************Customer Answer
Date: 03/01/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
********************************
Initial Complaint
Date:08/30/2022
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I requested cancellation of this service on several occasions, however they continue to deduct for subscriptions. Please cancel this service. Thank you.Business Response
Date: 09/28/2022
First, please note that we have now ended subscription for this profile on our site and refunded the account for August and July payments accordingly. The account will no longer be billed moving forward.
Customer's cancellation request was not responded on time due to a problem on our end. We want to apologize for any inconvenience our mistake might have caused.
Best regards,
Initial Complaint
Date:08/16/2022
Type:Sales and Advertising IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This business is listing incorrect and private information about my business that they did not ask for.I have already emailed them once about removing my information per their site's "policy", and they have not taken any action.I have not done any business with this company, and will continue to not have anything to do with this business.I wish to remove my listing from their site entirely.Customer Answer
Date: 09/09/2022
Better Business Bureau:
At this time, I have not been contacted by Buzzfile Media LLC regarding complaint ID ********.
Sincerely,
***********************Business Response
Date: 09/28/2022
Please note we have removed that profile from our site.
Also note that Buzzfile is a company information database. We license all of this information from Dun & Bradstreet. We do NOT publish personal information. If we are publishing this individual's personal address and phone number it is because they used their personal information when they registered their company with their secretary of state, effectively making their personal information public themselves.We strongly encourage the user to contact *** & ********** and have them remove their profile to ensure the same information is removed from other sites that source their data from D&B and also ensure it does not get republished in a future data update.
Best regards,
Customer Answer
Date: 09/29/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:**** *** ********** does not have my personal number. My original complaint was that in order to go through their system to remove this information, I then have to *confirm* this information, forcing me to do business with them.
Sincerely,
***********************
Business Response
Date: 10/12/2022
Please note we have removed that profile from our site.
We strongly encourage the user to contact Dun & Bradstreet and have them remove their profile to ensure the same information is removed from other sites that source their data from D&B and also ensure it does not get republished in a future data update.
Also note that Buzzfile is a company information database. We license all of this information from Dun & Bradstreet. We do NOT publish personal information. If we are publishing this individual's personal address and phone number it is because they used their personal information when they registered their company with their secretary of state, effectively making their personal information public themselves.
Best regards,
Buzzfile Media LLC is NOT a BBB Accredited Business.
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