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Business Profile

Sales Lead Generation

InfoDepots LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sales Lead Generation.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/20/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was contacted via email by sales person from this company offering marketing contact info.I ordered marketing contact lists from them and sent them a check for $2000 on Feb 17, 2023.On March 3, 2023, they stated did not arrive and asked me to wire them the money and that they would return the check if is showed up. I wired them the money on March 6t, 2023 and then they also cashed the check on March 8, 2023. I informed that it was double paid and they apologized, stated they would send a refund in an email April 26, 2023. The refund never came despite numerous attempts to contact them. after that, they won't respond to any communications.

    Customer Answer

    Date: 08/14/2023

    Better Business Bureau:

    At this time, I have not been contacted by InfoDepots regarding complaint ID ********.

    I have sent numerous Demand letters to the main office and the Registrar for the **** including one from an attorney. 

    We are pursuing action in small claims court now. 

    Sincerely,

    ***************


  • Initial Complaint

    Date:12/14/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Our company was solicited earlier this year about purchasing a mailing list to use as we expand our website into the **************. We need to target administrators of senior facilities to "claim" their listing on our website at no charge. We were told by *************************** Account Manage, that this was no problem. The minimum buy is ***** names for $1,000 which we purchased. We were very specific about industry codes and counties. Sadly, the list was full of issues. Many were not appropriate industries (including a company that modifies basements to prevent water, a car wash, and a beauty salon). Several were outside the target area despite addresses given that are in the area. Bottom line....only about half I could be used for our campaign. I contacted **** on numerous occasions explaining the problems we had in vetting the list with quality and validity issues and requesting:1.A list of the industry codes used (should be ***** or ***).2.A refund of $500 since, at best, we will only be able to use half of the list provided. I have tried calling but I just get a fast-busy,

    Customer Answer

    Date: 01/09/2023

    Better Business Bureau:

    At this time, I have not been contacted by InfoDepots regarding complaint ID ********.

    Sincerely,

    *******************

InfoDepots LLC is NOT a BBB Accredited Business.

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