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Business Profile

Security Guard Training

New York Career Training & Advancement

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Security Guard Training.

Complaints

This profile includes complaints for New York Career Training & Advancement's headquarters and its corporate-owned locations. To view all corporate locations, see

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New York Career Training & Advancement has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:05/16/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I attended this 8 hour annual renewal program for my security license. ********* after i took the class was handled poorly. The number on the website is not the correct number the only reason i have his cell number is because they are all connected and it went to voicemail over one of rhe 20 times that i called and it just hung up. The attachments that i sent shows that *** been trying to contact him over me completing the class 4/30 it is now 5/17/23 and it has failed to show up on the department of licensing site. I took a training from. Different training school and it was there within four days. Everyone time is different but its literally been 15 days ** the department of licensing shows and states that they havent got anything from them regarding me. I called him a day later after the training because he insisted that the 8 hour we did virtual the certificate will be sent via email and i just got it today after having to call so many times over the services that wasnt rendered. My license can expire and i will lose everything i have worked for because of a shady business he is running. He told me last week that he had to resubmit because two student information was rejected but what that has to do with me? Its been taking so long and i can tell from the way he talks and acts this is usual for him.

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