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Business Profile

SEO Services

Sesmo Tech

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/14/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was contacted by foreign person who wanted to confirm information on ******* ******* name, my name, address. I agreed that was all current, I assumed that was all they were doing was checking to confirm things online were up to date. Never did I or would I agree to pay someone to do something that our marketing people would do for us if we requested. I have never heard of this company, never contacted them and they have reached out several times for payment. We owe them nothing as they were never contracted to do anything for us. This is truly a scam. I want it noted for others to avoid this company and for them to stop reaching out for payment for something we never asked them to do.

    Customer Answer

    Date: 06/12/2024

    Better Business Bureau:

    At this time, I have not been contacted by Sesmo Tech regarding complaint ID ********.

    Sincerely,

    *****************************

  • Initial Complaint

    Date:09/21/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company sent an unsolicited invoice to our *************************** for $987. Sesmo Tech then called to follow up on the invoice and spoke with AP - AP forwarded the call onto our marketing department who questioned what the invoice was in regards to since we never solicited their services. The invoice sent is completely misleading and does not clearly state that it is an offer.

Sesmo Tech is NOT a BBB Accredited Business.

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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