Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Smart Home Security

Vidlogix.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Smart Home Security.

Reviews

Customer Review Ratings

5/5 stars

Average of 14 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromMichael M

    Date: 08/31/2022

    5 stars
    Great online experience. Shipping is always timely and orders have always been received without damage. Product availability is typically very good.
  • Review fromBen M

    Date: 08/28/2022

    5 stars
    Orders have always arrived faster than expected. When shipping damaged one, customer service was truly outstanding: they were helpful, responsive, and quickly replaced the damaged item. They are very helpful with technical suggestions, such as who makes an HDMI extender for my TV.
  • Review fromDerrick H

    Date: 08/28/2022

    5 stars
    As a long-time audio and electronics nut, Vidlogix has become my absolute go-to online electronics and audio store. Service is world-class, reviews are excellent, prices are reasonable, and did I mention service is world-class? There are 2 or 3 corporations in the world where when I call customer service, I get a smile on my face while waiting to be connected because I know my problem will be solved quickly, efficiently, and to my satisfaction. Vidlogix is at the top of the list. Ive bought high-quality audio equipment from them, the shipping (which is eco-friendly with their own in-house compostable packing peanuts!!!) is almost always ahead of schedule, returns are quick to process, and quality is exceptional. Even if prices are higher than Amazon or bargain basement shopping, Ill purchase from Vidlogix because I can just call and talk to one of their service workers about any problem I have with my setup, regardless of whether every component was purchased at Vidlogix. Just a joy to work with, and absolutely my first stop for *************** purchase,
  • Review fromBarry L

    Date: 08/10/2022

    5 stars
    It is always a pleasure to shop with Vidlogix! Wonderful choice of products, easy-to-use website, and excellent service.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.