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Business Profile

Textile Brokers

Levinsohn Textile Co. Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Textile Brokers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/24/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a mattress cover and it had a small tear I called them for over a month for the replacement and received the wrong cover. I emailed her back and I have attached the email thread. She lied the sent the wrong one. Now she's no longer responding. 03/05/2021 ***** The mattress cover comes with a 5 year warranty They gave me a cheap mattress cover that did not stretch over my entire mattress

    Business Response

    Date: 11/18/2022

    Thanks for bringing this to our attention.

     

    We take customer concerns very seriously. Please note that ***********************  was sent a refund of $45.00 on 11-07-22 ch#****.

     

Levinsohn Textile Co. Inc. is NOT a BBB Accredited Business.

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