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Business Profile

Website Maintenance

TheWebeez

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Website Maintenance.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/06/2023

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The webeez scammed me out of a website. *****, ***** and ********. Are the employees of the webeez. I had paid $2500 to have my website created, after one month it had so many spelling errors and so many bugs on the website. After constant back and forth emailing. My website shut down unexpectedly by the webeez during the most busiest time in december. I tried numerous times to get ahold of the staff but nobody answered until 2 weeks after christmas. They claimed it was a server update but i find it very hard to believe a server takes 2 weeks to update. After they got my website live again. My website had a directory issue making me unable to upload content to my website. They kept upselling me on services i never got. One of them being social media verification! That costed me $3000 then after i purchased and later told me it was no longer Guaranteed and that they could not verify my businesses social media accounts. $13,450 between marketing and other services they never gave me i had to find someone to look at my website with all the errors it had and they said it was the most unsecured website they have ever seen. I then went to beatstars.com and made the website myself and they said they couldnt refund me because i brought another developer into the project which violated the webeez policy even though there was no developer involved. They became very hard to contact. Please watch out for these people

    Customer Answer

    Date: 03/02/2023

    Better Business Bureau:

    At this time, I have not been contacted by TheWebeez regarding complaint ID ********.

    Sincerely,

    ***************************

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