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Business Profile

Wholesale Underwear

Classic Shapewear

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wholesale Underwear.

Reviews

This profile includes reviews for Classic Shapewear's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Classic Shapewear has 2 locations, listed below.

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    • Classic Shapewear

      167 Madison Ave Rm 505 New York, NY 10016-5430

    • Classic Shapewear

      2152 Ralph Avenue, Suite 245 Brooklyn, NY 11234

    Customer Review Ratings

    1

    Average of 4 Customer Reviews

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    Review Details

    • Maria N

      Date: 10/07/2024

      Maria N

      Date: 10/07/2024

      I had to return one item and it still had the tags attached and the original packaging. Three weeks after they received it (I traced the package), I still havent gotten my refund. No one answered customer service and the email response I got said it was being processed. How much longer I have to wait was not defined. I will never order from them again.

      Classic Shapewear

      Date: 10/08/2024

      Buyer originally contacted us on 9-16 requesting to return one of the items. We provided the *** number (Return Merchandise Authorization) the same day she requested it. The refund was processed on 10-7. Buyer was notified via email about the return. The funds normally take 5-8 business days depending on the bank. The funds can also be available by the next billing cycle, depending on their financial institution.

    • mary M

      Date: 05/20/2024

      mary M

      Date: 05/20/2024

      I received a damaged product and have not received return instructions. Paid over ****** for the item. I sent pictures in an email of all the holes in the item. I want my money back or a refund.

      Classic Shapewear

      Date: 05/21/2024

      This buyer made the purchase on 5/7/24 and we informed her that her order was scheduled to ship on 5/17. We shipped the order on 5/13 and buyer received the item on 5/17. ***** contacted us for the first time on 5/20 explaining that the item received was damaged. We informed her today that we will be sending her a return label to return the item in order to replace it. A return label has been sent to her email (tracking label # **********************). Once we receive the item we will process the exchange and ship a new piece to the customer.

      Classic Shapewear

      Date: 05/21/2024

      Since buyer is not interested in a replacement, we will issue a refund once the item is received.

    • Jill J

      Date: 03/26/2024

      Jill J

      Date: 03/26/2024

      I placed an order and paid for expedited shipping. I haven't received the order and no one answers the phone number listed on the website. In addition, the automated voice on the phone says, "The person you are trying to reach is not available and has not set up voicemail." It doesn't even answer the phone stating the name of the company! I am concerned I may have been scammed.

      Classic Shapewear

      Date: 05/21/2024

      We do not have record of this customer in our system. If she can provide a valid email address (used to place the order), we'll be able to better assist her.

    • Suzanne L

      Date: 08/14/2023

      I returned a purchase because items did not fit. Classic Shapewear received my return a month ago and still has not processed the return!!! That is crazy. I want my money back.

    Classic Shapewear is NOT a BBB Accredited Business.

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