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Business Profile

Womens Clothing

BCBG Max Azria

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Womens Clothing.

Reviews

This profile includes reviews for BCBG Max Azria's headquarters and its corporate-owned locations. To view all corporate locations, see

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BCBG Max Azria has 3 locations, listed below.

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    Customer Review Ratings

    1

    Average of 4 Customer Reviews

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    Review Details

    • Geeta C

      Date: 09/18/2023

      This is the worst company to order from! I ordered the first time and will never do it again! Their prices are so hiked up ! Then, they sell them at 70% off as final sale ! I ordered shirt in Medium and pants in small based on their size guide ! I received shirt in medium but looks like extra large and small pants are too long ! Their customer service number does not accept calls and disconnects after recording asking customers to write to customer service! I wrote six times back and forth but they refused to return or offer any alternate resolution ! When I asked to escalate to a manager, they stopped responding! Now I am stuck with a $100 outfit that is of no use to me ! I am so dissatisfied and disappointed at the way this company has handled my issue ! Will never shop with them again and word of mouth will spread this experience!

    • Elizabeth L.

      Date: 10/27/2022

      Insane shipping delays.. merchandise took almost 2 weeks to ship, returned my products via return shipping which is NOT disclosed on their website that it is not free. Even through it was their fault the original shipping took too long. Returned the products as soon as I received them over 10 business days ago. When following up with them regarding status of my refund they advised returns are processed within **** days. Where is my money?? Extremely frustrating that you charged me weeks before my order shipped yet when I called to cancel the order it was too late but you took your sweet time shipping and now youre taking your sweet time to return my money that youve been holding onto for over a month at this point. I will never order from or support this company again.

    • Amalia M.

      Date: 10/09/2022

      This company does not stand behind the products they are selling. I purchase several items based on the size chart the company provided. The items I received are two sizes too big. I called, not chance on getting anyone on the phone. So I emailed requesting a return authorization, only to be told the items are not returnable. I requested an exchange for smaller sizes, I received the same generic reply that the items are not returnable. Is the company's fault for misrepresenting the items, for not standing behind the merchandise they are selling, and for having such poor customer service.I will never purchase anything from this company. I encourage all reading this review to do the same. It will save a lot of aggravation.

    • Diane P

      Date: 10/08/2022

      I made an online purchase on October 1st with expedited shipping(2-3 day). Its now October 8th and my order has still not shipped. I sent two emails to customer service to ask for the status and also cancel order but have yet to receive any responses. The worst service or lack of service. I wish I wouldve read reviews before ordering. This is a $400 purchase, have not receive anything and no refund of my money. I cant even file a dispute with my bank because the order is still processing.

    BCBG Max Azria is NOT a BBB Accredited Business.

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