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Business Profile

Web Hosting

Web Listings Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Web Hosting.

This business has 1 alert

Important information

  • Customer Complaint:
    BBB has received complaints from consumers stating they received a "bill" from Web Listings for services they did not order or receive. The company has responded to complaints stating that it is not sending out bills, but solicitations. Consumers state that the solicitation looks like an invoice.

Complaints

Customer Complaints Summary

  • 147 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/26/2022

    Type:Customer Service Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has been calling me minimum 3 times a day. It says press 9 to be removed from the list. Today I pressed 1 after 3 calls and spoke with them and said please do not call me anymore. Within an hour they called again. This is not the way to run a business. We have work to do.
  • Initial Complaint

    Date:10/17/2022

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Including today October 17 2022 they call multiple times daily, often disguising number for a local number. After listening to the robo call I have occassionally continued on to a person. When I ask how do i get them to stop callling i am told you can't stop the calls and then he hangs up. Really amounts to harassment. I find it difficult to believe this company could actually have any takers.
  • Initial Complaint

    Date:10/11/2022

    Type:Customer Service Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Web Listing Pro's calls us several times a day. It is very disruptive to our business as we have many calls coming in from patients that we need to answer. Web listing Pro's is disrupting our availability to answer our business calls.
  • Initial Complaint

    Date:10/07/2022

    Type:Customer Service Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Web Listing Pros calls our business at 9:15am PST every single day. Unsolicited. Wasting our company time and money.
  • Initial Complaint

    Date:10/05/2022

    Type:Customer Service Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I receive a call on my business line EVERY. SINGLE. DAY. I requested them to stop calling me, yet I still receive a call EVERY day that my ****** listing is not fully registered. I’ve asked nicely who do I get removed from the list to be met with attitude saying it’s whoever did my marketings fault. I asked to be removed again and was told “I don’t have authority to do that”. When I asked to speak to someone, they told me that nobody was available and hung up.
  • Initial Complaint

    Date:10/05/2022

    Type:Customer Service Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Every single day we receive a minimum of 4 calls from Web Listing Pro. By way of example they called from ###-###-#### on October 3rd at 9:50 am, 10:23 am, 3:34 pm, and then on October 4th from that same number at 9:37 am, and from ###-###-#### at 10:36 am, 10:49 am and 12:53 am. In the past I answered the call and actually spoke with someone and when she indicated that they were called because our ****** Listing needed to be verified, I told them we were not interested and that they should remove us from their list. Now we no longer speak with them but we answer and promptly hang up. This is extremely disruptive to our business and needs to stop.
  • Initial Complaint

    Date:10/04/2022

    Type:Customer Service Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Weblistings Pro robo calls multiple times every day, 5 days a week without ever being able to speak to a human to be removed from call list, calls come from multiple numbers, it takes up valuable time for nothing, never had a web listing account or service or need for whatever service they are attempting to hawk. this needs to stop.
  • Initial Complaint

    Date:10/04/2022

    Type:Customer Service Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business calls our business multiple times a day every day of the week. It takes time away from our patients who are trying to call our office for an appointment. Each time they call they use a different phone number so we never know if it is a patient or this scam calling us. Every time they call it sounds like a scam and is clearly not a reputable business. They need to stop calling the business multiple times a day. It is unaccpectable and disruptive to our medical office where we are trying to provide care to our patients.
  • Initial Complaint

    Date:10/04/2022

    Type:Customer Service Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They have been harassing me for the better part of the year and will not stop calling me I do not want their services they call me 3 to 4 times a day it’s a constant thing and it is the most annoying problem that could be so very easily if they just take me off of their list which they refused to do. When they leave messages or these to speak to me they act as if I have an issue with my ****** is seeing which I do not I want this company to stop harassing me and calling me multiple times a day.
  • Initial Complaint

    Date:09/29/2022

    Type:Customer Service Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Web Listing Pros calls my place of employment at least once a day, if not twice. Their employee's are so beyond rude, it's unreal. When they called the first time, I spoke with someone, updated information with them, then they passed me onto someone else. This person, then got more information from me and said "for $410/month we can have this listing updated" so I said "pardon me, we are not interested in this. Why didn't the first person I spoke with tell me about this? This has been a huge waste of my time" The employee then YELLED at me that I wasted HIS time and hung up on me. The next time they called, I asked to be removed from the call list. I was told this would take 24-48hours. We still get these calls, however if you hold to talk to someone, the phone just hangs up on you. This is BEYOND frustrating

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