We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Web Hosting

Web Listings Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Web Hosting.

This business has 1 alert

Important information

  • Customer Complaint:
    BBB has received complaints from consumers stating they received a "bill" from Web Listings for services they did not order or receive. The company has responded to complaints stating that it is not sending out bills, but solicitations. Consumers state that the solicitation looks like an invoice.

Complaints

Customer Complaints Summary

  • 147 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/21/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Web Listing Pros has been calling from ###-###-#### and ###-###-#### an average of 8 times a week. Every time they call I click #9 and have even dialed their "unsubscribe" number more than 10 times. However, they keep calling after I asked them to stop. Under the federal Telephone Consumer Protection Act, I can sue telemarketers, in this case Web Listing Pros for up to $500 for each call received after I placed my company name on the Do Not Call Registry or asked the company not to call. At this moment I see no other choice but to file a complaint with BBB for their lack of respect towards my time and that of my staff. I request that BBB guides me as to what to do to stop these call, as we do not want to sue we simply don't want to be called anymore.

  • Initial Complaint

    Date:08/16/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am an agent for a business in Virginia. We have an office landline and two office cell phones. Web Listing Pros calls ALL THREE phones EVERY SINGLE DAY. In some cases, multiple times on one phone in one day. They always leave the same recorded message, which offers an 877- phone number to call to be removed from the list. These numbers are NEVER in service. The recording says you may also press "9" (although sometimes it is "2") to be removed from the list; it never works. The calls are incessant. Please, PLEASE BBB, please help release us and so many others from this harassment. Completely unacceptable. There has to be something we can do.

  • Initial Complaint

    Date:08/15/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Excessive calls sometimes up to 8 per day from different numbers, refusing to opt me out of calls after multiple requests and selecting the opt out option on the robo call. They use multiple numbers and are a scam trying to get consumers to pay for services that are free!

  • Initial Complaint

    Date:08/14/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business calls mine at least once per day. These are robocalls and I have no way of removing my business from the call list, except to press an option on the phone which I do not trust will actually remove me, especially considering the complaints I have already read about the business.

  • Initial Complaint

    Date:08/11/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    we get 3-5 spam calls per day from this company, I have called and left them a message to stop calling they keep calling everyday. It's SO annoying and disrupts my business.

  • Initial Complaint

    Date:08/09/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am receiving 3 - 4 robo calls a day from various numbers from Web Listing Pros

  • Initial Complaint

    Date:08/09/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They call multiple times a day from different numbers. I block each time they call. They hog our phone line so real customers can't get through. when I press one and connect with a real person, they are beyond rude and refuse to take us off their list. They insult you then hang up. How is the world are they still operating?!?!?!?!

  • Initial Complaint

    Date:08/08/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Web Listings Pro has called my small business multiple times per day for at least the past 3 years. They disregard all requests to cease contact. At worst, it feels like harassment; at best, it is ethically questionable and entirely unprofessional.

  • Initial Complaint

    Date:08/04/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Keep receiving calls from "Web Listing Pros" Claiming my ****** business page has been suspended or is about to be. The calls are robo calls and alway from different number. The robo calls give you a number to call to be removed from the list, sometimes you get the option to hit 9 to be removed. If you call the number, its disconnected, if you push 9 it disconnects. If you push 1 to speak with someone you get forwarded to another company like "Prime Directory Solutions" I have asked them to take me off the list, they acknowledge but I still receive the calls. This violates the TCPA $1500 telephone consumer protection Act and the Traced Act. I have started keeping record of all calls and intend on submitting it to the appropriate government department. Each call after requesting to be removed from the call list is a $500-$1500 Fine and a additional $10,000 fine through Traced act.

  • Initial Complaint

    Date:08/03/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been getting incessant phone calls to my ****** voice work phone number. As soon as I answer, it is a recording from Web Listing Pros wanting me to press 1 to "verify my ****** listing", which I don't have nor want verified! and the other option is, if I don't want to receive these calls, I can call a phone number... which doesn't exist! I have tried all the options and asked them to take me off their list and then they just hang up. Sooo frustrating and annoying. I never want to answer my work phone, because it is almost always this "company"..... that's a problem. Clearly this is illegal, to harass people by phone. They need to be shut down. Thank you.

Web Listings Inc. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.