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Business Profile

Window and Door Installation

Nitram Construction

Reviews

Customer Review Ratings

2/5 stars

Average of 4 Customer Reviews

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Review Details

  • Review fromLynn H

    Date: 06/23/2025

    1 star

    Lynn H

    Date: 06/23/2025

    Worse company around. A year later and a piece of siding fell off today. A year later. Would never recommend them to anyone and spreading the word. It was a very bad experience for 3 1/2 months with them remodeling our house. Nothing nice at all to say about them

    Nitram Construction

    Date: 06/24/2025

    We're sorry to hear that. Did you reach out to us to make the proper adjustments to the missing piece? We believe that there were several extra pieces left behind in the case that this could happen do to weather. We would be more than happy to come out and service the issue for you. We would also like to thank you for allowing us to complete your project, we have had many customers see the work in your neighborhood and have become customers of ours now. I believe your brother is one of them. Thank you again, and please reach out if you need anything. 
  • Review fromKyle K

    Date: 02/27/2025

    1 star

    Kyle K

    Date: 02/27/2025

    Shoddy work, constant “delays”, unable to stick to agreed upon schedule. Their workers were spread too thin between too many jobs, so our house went untouched for days while they caught up on other renovations.
    The work here was done so quickly and poorly I know I could do it better myself with YouTube.
    Save yourself from these schmucks and find any other contractor

    Nitram Construction

    Date: 06/24/2025

    We are sorry you feel that way Mr *****. It is never our intention to disappoint a customer. If we recall, we were on your job everyday from start to finish. We also made every attempt to correct any work that yo were unhappy with. It was always our intention to get you back into your home asap after the birth of your wonderful baby. The communication breakdown may have been from your limited response to concerns and your time restraints with another new baby. Again, we are very sorry and tried to accommodate your timeliness as much as possible. The crew leaders asked several times if you were satisfied when they could reach you during your very busy time. We are more than eager to correct any concerns you may still have at this point.
  • Review fromBeth J

    Date: 02/26/2025

    5 stars

    Beth J

    Date: 02/26/2025

    Nitram remodeled our kitchen with amazing results. To say we are thrilled beyond belief would be an understatement. The results are fantastic. Nitram was easy to deal with, on time and very responsive. Our friends and family cannot believe how great it looks!
    Too bad there’s nothing else to be done in our house!

    Nitram Construction

    Date: 06/24/2025

    Thanks ****!
    Don't forget to visit us at the Buffalo Homeshow next year. Please say hi to **** as well.
  • Review fromLynn H

    Date: 10/24/2024

    1 star

    Lynn H

    Date: 10/24/2024

    It was a terrible company to hire. I could watch a YouTube video and do better. You have to watch the whole job. So many compliments it would take a note pad to talk about them. Don't hire!!!!

    Nitram Construction

    Date: 06/24/2025

    Mrs ******, We are very sorry you are not completely satisfied. We know you did have some unforeseen issues with your property and we tried our best to accommodate the situation. I believe the building inspector was satisfied with the final job and he also commented on the time frames as well seeing we were delayed due to weather and working around your vacation time lines as well as the added garage roof and siding work we took on at the same time. We are very sorry you are not satisfied. If there is anything we can do, please reach out to the office and we will send someone over to look at it. We truly appreciate your business and opportunity to complete your project.

    Lynn H

    Date: 06/24/2025

    You can sugar coat this any way you want. Siding has fallen off a year later. Last year the same piece of siding fell off seven times you had to fix it seven times our vacation had nothing to do with anything you did and the weather didn't either so sugarcoat it all you want. It's a terrible company. I will never recommend this company to anybody and will tell anybody that will listen. What kind of job you did. And if you couldn't fix it the first time you did the job you sure won't be fixing it now we'll get a reliable person that knows what they're doing to fix the siding once and for all.

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