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Business Profile

Appliance Repair

Big Mikes Refrigeration & Stove Repair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Appliance Repair.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Elizabeth B

    Date: 05/17/2025

    zero stars This was the worst experience I've ever had. Incompetence all around. The tech showed up over an hour early with no courtesy call, damaged my wall, broke my shelf and scratch my floor dragging out the fridge, and didn't apologize or acknowledge the mess. He pushed my belongings across the floor with his foot and started removing food from the freezer without asking. When I asked him to stop and fix the shelf, he reinstalled it incorrectly, causing more damage, and hid the broken parts. I called and requested another tech, but was told it wasn't possible. I asked him to wait 5 minutes for my husband to arrive, and he walked off the job. When we called again, the secretary was rude, unhelpful, and didn't care about the damage. She promised a call back from the owner, then shifted blame to my building manager. They rescheduled for Saturday after 12:30 but arrived early again and refused to return. The secretary accidentally let me hear her talking and she lied to the owner, then hung up on me and stopped answering our calls. The owner never called. No one ever followed up. There is no plan to repair the damage and my freezer is still messed up. Look up their reviews on yelp. Im not sure how they are still in business.

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