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Business Profile

Ammunition & Weapons

Caina Longbranch Defense Limited

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/03/2023

    Type:Product Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In July 2021 and April 2022 I purchased 30 ** ******** forgings and 2 ** finished trunnions for a total of $13,200.00 from Caina Longbranch Defense Limited in Ogdensburg, NY. The company solicited me for the products. Since that time I have made multiple requests and attempts to take possession of the property, all to no avail. The owner tried to push me to buy $10,000.00 more in gun parts and when I refused it was stated that I now owe thousands of dollars in more money. In January 2023 I informed the owner of his inability to deliver and requested a complete refund in thirty days. The owner has since stopped contact and has kept my money.

Caina Longbranch Defense Limited is NOT a BBB Accredited Business.

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