About

Local BBB:

BBB of Upstate New York

BBB File Opened:

5/8/2018

Business Started:

1/1/2008

Business Incorporated:

6/25/2015

Type of Entity:

Limited Liability Company (LLC)

Alternate Names:

Mount Equity LLC

US Building Products

Business Management:

Mr. Jed Sunden, Owner

Additional Information

Refund and Exchange Policy

Returns & Replacement Process
Visit our return goods authorization (RGA) page to initiate a product return or replacement.
Return policy for Non-Defective Items:
Please contact us within 24 hours of delivery to obtain an RGA (Return Goods Authorization) number:
1. Fill out RGA form online»
2. Call 800-284-5194 for an RGA#
Upon obtaining an RGA number, you are required to return the product(s) within 15 days to the designated warehouse
All freight/shipping charges on returns must be prepaid by customer
30% restocking fee applies on VELUX product returns
An RGA will only be issued up to 30 days from the date of delivery
All items associated with this RGA must be returned no later than 15 calendar days from the date the RGA was opened.
Return policy for Damaged Items
Skylights For Less will always replace any damaged items in a prompt fashion. Skylights are typically replaced in less than one week, however lead times vary depending on the product or specification. We do ask that you inspect shipments thoroughly upon receipt and prior to signing. Damaged shipments should be refused or received with notation of apparent damage. Details of damage is helpful, but most importantly, noting that damage is recognized helps all parties when settling claims.
All damages, errors, or inaccuracies must be reported within 24 hours of delivery. Please contact us to obtain an RGA (Return Goods Authorization) number:
1. Fill out RGA form online»
2. Call 800-284-5194 for an RGA#
Upon obtaining an RGA number, you are required to return the product(s) within 15 days to the designated warehouse
An RGA will only be issued up to 30 days from the date of delivery
All items associated with this RGA must be returned no later than 15 calendar days from the date the RGA was opened.
Returns are not accepted for the following items:
Commercial sun tunnels
Commercial skylights
Custom-built skylights
Skylights with factory-installed blinds
Custom blinds
Cancellation Fees
All orders canceled prior to or after shipping may be subject to a cancellation fee of up to 5%. A 30% restocking fee may also be accessed in accordance with our return policy.

Business Categories

Skylight Distributors, Skylights