We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Taxi

A & D Taxi & Transport

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Taxi.

Reviews

This profile includes reviews for A & D Taxi & Transport's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

A & D Taxi & Transport has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 2 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Melody c

      Date: 07/13/2024

      We have been left at a medical appointments, been late to appointments,or they never show up. They cancel at last minute or come up with excuses why they can’t come pick us up. We have repeatedly complained to ******** and to ***. Unfortunately they are the only one in my area that does ******** transportations. My family has major medical problems

    • Melissa C

      Date: 03/22/2023

      I have been dealing with this company for over 10 years now. They have had the monopoly of medicaid transport for rural places, such as where I live. Their millionaire management team prey on those of us who are living in poverty. It doesn't matter if you are a customer, or work for them in any capacity. Recently, they fired their day dispatchers with no notice, and hired ppl who live in Nigeria. Their medicaid drivers are forced to use unsafe vans, work long hours, can barely make rent,and take on multiple runs at a time, leaving the customers literally stranded for hours. My latest, and last issue with A&D, was as usual, they continually lied about knowing that I've had the same PT standing order for 3 years now. This happens every time my regular driver quits, or is moved to another location. I have to go back and forth btwn my medicaid insur. company (who always has everything documented that A&D does have my schedule and agreed to transport me) and Brian, one of the big wig millionaires living in Florida. Earlier last week, when my insurance rep talked with Brian, he told her that drivers had been to my house each day and time to pick me up, but I kept turning them away if they weren't the driver that I wanted? And they would "consider" continuing to take me if I stopped!? Really? Or I canceled my trips? So i made screen shots from their own app, of all the drivers that had taken me. Several. That weren't turned away. If ppl knew what is really going on with this company, shared personal experiences, and the facts were made public, there would be no A&D, their top 3 should be in prison. My advice? If they don't pick you up, immediately call MAS. Otherwise, they will, and do, commit medicaid fraud, saying they gave you that ride. File grievances with your insurance company when they lie to you or about you. One may not seem much, but they add up when companies think about whether they want to contract with A&D. It may give some legit start up taxi co's a chance

    A & D Taxi & Transport is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.