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Business Profile

Engine Parts

Drive Auto Parts

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Engine Parts.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/01/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    hi i buy and engine for drive auto parts $450.00 plus $340.00 for delivery and the next day they stolen for my account another $1,000.00 so they never return me the money or the engine they sent me the invoice i have in my phone and the transaction for the bank i try to contact this guys but never answer me the invoice #************ is what happen in 03/21/23 and 03/22/23
    so please tell me what need to do thanks

  • Initial Complaint

    Date:04/04/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    march 20, 2023 Purchased a product on line and they had me open anydesk. I followed instructions and they took $2500 out of my back account thru a company called bitcoin, and cashapp
    Anydesk allow them to view everything that is on your phone, I called and they keep trying to contact me
    I ordered an Engine for a 2007 *** ******* 3.6 VVT on top of the $2500 they took an additional $250 Alex and Kevin they never sent and invoice which they supposenly put thru

  • Initial Complaint

    Date:03/17/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I Ordered a used engine......they can't deliver a good engine and will not refund my money. Many emails and phone calls no refund or a good engine.

  • Initial Complaint

    Date:03/14/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    WE PURCHASE A ENGINE FROM THEM. THEY DIDNT WANT TO PROVIDE A TRACKING NUMBER UNLESS WE GAVE THEM ACCESS TO OUR BANK ACCOUNT. WHEN WE ASKED FOR A REFUND. THEY STARTED CAUSSING US OUT AND STATED THEY WONT GIVE OUR MONEY BACK UNLESS WE GIVE THEM ACCESS TO OUR ACCOUNT. THE GUYS NAME WAS JONAS P*****. WE NEEED HELP GETTING OUR MONEY BACK THEY ARE COMPLETE FRAUD.

  • Initial Complaint

    Date:03/13/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    While attempting to pay for a product on line the company could not complete the transaction without requiring me to pay multiple small payments to a person instead of a business because their system would not allow it. I asked for a refund of the two payments I made. I which was not for the full amount of the product i was going to buy. The "owner" of the company got on the phone and said they would not refund me just what I paid. They would only refund me the entire amount for the product even though I did not pay that. The"owner" Manuel Moreno told me i wild have to pay them the difference of the refund. He refused to refund me just the money I paid and ended the phone call telling me to report him he was not scared.

Drive Auto Parts is NOT a BBB Accredited Business.

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