Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Apartments

Regency Court Apartments

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Apartments.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromCHRISTINA B.

    Date: 04/28/2025

    1 star
    Recommendation for Future Residents Considering Regency Court Apartments in Orchard Park, NY:
    I am writing to share my personal experience so others can make an informed decision before choosing to live at Regency Court Apartments.
    As a disabled mother raising a special needs child, I made every effort to comply with community expectations and address concerns responsibly, including working directly with my son’s professional care team. Despite my efforts, management denied my reasonable accommodation request and openly solicited tenant opinions about whether I should be allowed to stay — a practice I believe is highly inappropriate, especially when disability rights are involved.
    Although I corrected any issues that were brought to my attention immediately and did everything I could to cooperate, I was ultimately issued a non-renewal notice and forced to move before meaningful solutions could take effect.
    If you are considering moving into this property — especially if you have children, special needs, or require any form of reasonable accommodation — I strongly recommend asking detailed questions about how management handles such situations.
    Families deserve housing environments that offer respect, understanding, and a true willingness to work through challenges — not judgment or exclusion

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.