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Business Profile

Football Club

Buffalo Bills, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Football Club.

Complaints

This profile includes complaints for Buffalo Bills, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Buffalo Bills, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Buffalo Bills, LLC

      1 Bills Dr Orchard Park, NY 14127-2237

    • Buffalo Bills, LLC

      107 Delaware Ave Statler Towers Buffalo, NY 14202-2810

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/14/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased three (3) tickets to the Buffalo Bills vs ********** ******** originally scheduled on 1/14/24 at 1:00 PM. However, the game was rescheduled to 1/15/24 at 4:30 PM due to the inclement weather. Two of the three people have to work and cannot attend after (they live 2+ hours away). We wouldn't have purchased the tickets if the game was originally scheduled for Monday, however, The Buffalo Bills organization has decided not to offer refunds.

      Business Response

      Date: 03/05/2024

      BBB spoke to the business and the following was relayed: This issue has been resolved between us and the consumer.  He was able to resell the tickets.  Thank you.

    Buffalo Bills, LLC is NOT a BBB Accredited Business.

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