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Business Profile

New Car Dealers

Volkswagen Of Orchard Park
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

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Review Details

  • Margaret H

    Date: 02/01/2024

    This dealer is deceptive in it's selling of cars. I purchased a 2015 Beetle from them. When I went to see it, it had certified pre owned vehicle signage all over it. When I was signing papers, they said it's not certified. It is a convertible and within a week I had problems with top working. Had it in there twice and it still wasn't right. They told me frame for top was bent and on the third trip there, they had to send out to a frame shop. Then my fuel pump wasn't right, I took it to my shop and they said this car had to have been in an accident as fuel pump was previously cracked and someone glued it. $1000 later. Now I went for alignment and was asked again - was this vehicle in an accident? I said not with me. The tie rod it bent. I don't have the money to fix that right now. Wonder if they would sell this vehicle to their wife, mother or daughter??? This car apparently must have been in a pretty bad accident to have all this damage from front to back. No wonder it wasn't certified!! Don't buy a car there

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