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Business Profile

Garbage Removal

RPM Disposal

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garbage Removal.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/24/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Here is a copy of email sent on 12 July 2022. There has been no response to this email, multiple phone calls or text messaging.  Last week, my husband canceled our contract with you. This was because after repeated attempts to get service to start with you, you never picked up our trash. Our ID # is ************. Since we paid for the full three months of service with effective start date of 7/1/22 and never received any service, please refund our fee.

  • Initial Complaint

    Date:06/07/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date: Thu Feb 3,2022 RPM Disposal said they wouldn't be picking up my recycling anymore and said would refund me. I have many copies of conversation with the person who runs the company. They sent me a money order in the amount of $90.72 that was made out to Kristy S******* not Kristy B***** and I could not cash it. He asked it be sent back which was done the next day and I never got a replacement refund...no refund of any kind for the years payment.

RPM Disposal is NOT a BBB Accredited Business.

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