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Business Profile

Chiropractors D.C.

HealthAt Last Oyster Bay

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/19/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I met ******* ***** as his first client for Red ************* on June 6, 2024 at his new Oyster Bay location . At the time. I was hesitant to book a package because I am a full-time caretaker for a mother and part-time for an uncle who take up a lot of time and energy and his location is about half an hour from where I live. ******* convinced me to put down a down payment of $100 that was completely refundable And he would be flexible with my package appointments. He told me if I put down the money, I Icould keep the special rate that was about to increase in case I decided to buy a package . After this, my mom went to the hospital and I decided to ask for refund , ******* didnt return calls . Following this she had had five more hospitalizations, including a stroke over the following months, and I called 13 more times for a refund and he refused to answer . During this time, I was also texting with ******* where my text messages will show that he promises to return the hundred dollars and understood my situation and that the money was fully refundable. We text every few weeks and now he has stopped answering even the text messages and refuses to send the $100. ******* knew my situation that I do not work because I had to quit my job to become a full-time caretaker yet my $100 is more important to him then his reputation and that of his wife who was supposed to meet me that day but was a no show . And the day of my appointment while I was supposed to meet with ****** , they did not inform me that I would be meeting with ******* instead, so I showed up at my appointment and had to strip down in front of ******* and have him do my measurements with his wife on Speakerphone, guiding him how to do this and how to set up the red lights for me. It was embarrassing, but I went along with it. Ive been deceived twice. First I was embarrassed, and then they took my money and kept it. I have texts he agreed returning money . Now he blocked me .

HealthAt Last Oyster Bay is NOT a BBB Accredited Business.

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