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Kaizen Direct Media

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Kaizen Direct Media's headquarters and its corporate-owned locations. To view all corporate locations, see

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Kaizen Direct Media has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/24/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The ***** **** * ****** has been publishing "**** ** *****" for more than 30 years. We are a small business located in Chico, CA. Kaizen Direct Media, specifically Jeff R***** -- ******************************* -- has been contacting local Chico businesses saying that he is from **** ** ***** and trying to confuse them into spending money with his company. I have sent them an email asking them to refrain from doing this.

      We would like Kaizen Direct Media to stop trying to confuse Chico businesses by pretending that they are emailing from "**** ** *****" and at a minimum to add a line to their emails that they are not to be confused with the ***** **** * ******'s Best of.

      The website they reference in their emails to businesses does not appear to be functional, so I'm not sure how legit this company is? *************************  Here's the email they are sending out (I deleted the list of "you will get" items due to char count):

      From: Jeff R*****
      Subject: **** ** *****
      Date: April 24, 2024 at 12:13:35 PM PDT
      To: **************************

      Good Afternoon!

      You were recommended to us for inclusion in The **** ** ***** directory. The **** ** ***** features only 1 business per category. So once the category is filled, none of your competitors can get the spot! It is only $99 for the entire year ! Includes everything!

      Click Here to Secure Your Spot !

      You will get :

      Here is a link to the directory, *************************  By being included in the directory, you will be exposed to over 150,000 potential prospects over the course of the year.

      The cost is normally $199 for the year, but as a pre-launch promotion for Chico we are offering promotional pricing of only $99 for the entire year- This includes everything, even ad design!!

      If you would like to secure your spot, please click the link above and take advantage of this special pricing as soon as possible.

      Best Regards,
      Jeff R*****
      The **** ** *****
      ###-###-####

    • Initial Complaint

      Date:07/25/2023

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      3/31/23 I responded to an email from The Best Businesses aka Webniche Marketing LLC aka Kaizen Direct Media and paid $99.00 to post our company on their Best of Listing and other marketing promises. To this date we are still not listed and have not received any services or any attempt from company to move forward with services. They do not answer phone calls at 1-888-443-6450, do not return calls or emails from [email protected] or from the sales person Jeff Rogers ****************************m.

    Kaizen Direct Media is NOT a BBB Accredited Business.

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