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Business Profile

Online Retailer

KillerKurves Boutique LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

Customer Complaints Summary

  • 6 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/30/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Made purchase on April 12th (Order #*****) . The business said roughly 3 to 10 days to receive package . I started to check for updates around the 26. However nothing changed on the website and when I emailed the business asking for an update ,the email came back saying it doesn't exist. At this point I just want my money back!

    Customer Answer

    Date: 05/29/2024

    Better Business Bureau:

    At this time, I have not been contacted by KillerKurves Boutique LLC regarding complaint ID ********.

    Sincerely,

    ******************

  • Initial Complaint

    Date:01/10/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered on December 12th last tracking it was in ******** ** they said it was an issue with the delivery and I can't contact them.I have tried to reach out to them .I have contacted PayPal

  • Initial Complaint

    Date:10/18/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I order a ****** band on September 23, 2022, it stated 3-7 business days. I have been messaging them and all it says is it is in transit. No one responds to anything, just keep saying in transit. Since I haven't received my product yet, I would like a refund.

  • Initial Complaint

    Date:10/17/2022

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have purchased numerous items from the company before. I purchased a waist trainer and realized upon delivery that it was the wrong size. I sent it back to the company per the instructions along with my name, size, shipping address and I have received no information from the company regarding my exchange. I have called the number on the site, reached out to the company on ********* instagram, and attempted to find their account on tik tok unsuccessfully. The company has not replied nor provided a valid means of communicating with them. The purchase order number is ***** for a clip and zip. The return was made to the company on September 10, 2022 at a mailing facility in ****************, ****.I have sent emails to the company for almost a month.

    Customer Answer

    Date: 11/11/2022

    Better Business Bureau:

    At this time, my complaint, ID ******** regarding KillerKurves Boutique LLC has been resolved.

    (By clicking "OK", your complaint will be closed as Resolved.)


    Sincerely,

    ***********************

KillerKurves Boutique LLC is NOT a BBB Accredited Business.

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