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Business Profile

Auto Repairs

Super 7th Auto Repair Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/28/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In December 2022, I went to Super 7 Auto repair in ********* ** to have repair of my ****** Tundra rack and pinion and rear wheel bearing done at the cost of $800. At this time I have since taken my vehicle to another mechanic for other work to be done and he advised me that the work that was supposed to have be done and paid for previously from Super 7 mechanics to the bearing was never done. I went to them and questioned the owner about this and he said it was changed however I showed him the proof that I have of the old ***** one that I have a picture of and he still insisted he did the work on it. I told him I would like to be refunded for not having the work done which he was not agreeing to so I said I would contact my lawyer, and the bbb. With that he told me to do what I had to do.I would just like to get the money that I paid for the repairs that he was supposed to do to my vehicle that were not done. He is operating a mechanic shop in ********* to help people and we are supposed to be able to trust that they are going to do the work that they say they are doing to our cars that we are paying them for.

Super 7th Auto Repair Inc is NOT a BBB Accredited Business.

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