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Business Profile

Pet Training

Ruff Haus, Inc.

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Arielle C

    Date: 04/16/2023

    We were referred to this place because the usual place we board our dog was full. Highly do NOT recommend this place. When we picked him up we first walked outside to his kennel to find him walking around in his own p*** There were at least 3 large piles in his cage, why they didn't clean it up is beyond me. The girl said it was from "this morning", it's 10am and he's already pooped 3 times? No way. The end of our dogs tail was MISSING when we got him back, his skin is all marked up with dry skin or some sort of irritation and he has a huge gash in the middle of his forehead. He was a pretty lean dog when we dropped him off but upon pickup his spine and ribs were protruding very visibly. I have an infant and toddler at home, he is the most gentle and kind dog. I trust him with my kids so I know he wouldn't do anything "bad". I had to text to ask for photos and they sent pretty measly pictures back. The name of the place is right, it IS a "**** house" (like beat the c*** out of your dog and you pay them for it) and if you see your dog as an addition to your family like we do, I would NOT send your ******** if you want them coming back in one piece. In the photos you can see they the girl said "he's been super sweet" so why are they treating him so bad. Do NOT send your dog here. I wish I could give them negative stars.I've called and texted but no response

Ruff Haus, Inc. is NOT a BBB Accredited Business.

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