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Business Profile

Auto Body Repair and Painting

The Lacquer Shop

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Body Repair and Painting.

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromAva R

    Date: 03/23/2023

    1 star
    owner is incredibly rude and misogynistic. phone manners are nonexistent and will actively gaslight and disregard customers every chance he gets.
    point blank period: this business should not be open.
  • Review fromJared F

    Date: 02/02/2023

    1 star
    Stay away, this guy will rip you off. Brought my car in, over $9,000 in repairs, get my car back months later and I still had missing and damaged parts, it cost another $4,100 to fix what was damaged/missing. Brent is a liar and a cheat, this is the LAST shop in Plattsburgh I’d ever use.
  • Review fromBlake M

    Date: 07/28/2022

    1 star
    Owner of the shop decided it would be a great idea to take my gti for a joyride. My friend caught him roasting the tires down the road on the way to “get a car wash.” I then asked for a discount due to the way he treated my car and he said “you can shove it up your a**.” I have never met a business owner so rude and unprofessional. This man will NEVER lay his hands on my car again.

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