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Business Profile

Monuments

Plattsburgh Memorials

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/31/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On June 22,2022 we had purchase a headstone from Brandy B****** ****. At the time she very kind person and was returning phone call. We had paid $950 which she said that she would put a rush on the headstone and have it done and inn its place within a month. As we would call to check up on the status of the headstone, we would get the answering machine. when brandy would call us back. she would tell us the same thing " let me check on the head stone and call you back in 2 days. Of course 2 days go by and nothing, we have left several left several and no response back. Hear we are heading into september and still no response.

Plattsburgh Memorials is NOT a BBB Accredited Business.

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