We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Chimney Repair

County Chimney of Westchester LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Chimney Repair.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Thomas P

    Date: 04/03/2025

    Seemed like a scam$90 inspection went to $190 as they claimed there was dirtthen they tried to up charge $1,776 to fix unseen cracksthey also would not take a credit cardonly wanted cash or check.

  • Taylor J

    Date: 01/04/2024

    If I could give 0 stars I would. I contacted this business for an estimate on a chimney cleaning, once given we scheduled an appointment. For starters, the owner/inspector, whatever her title is with the business, has ZERO phone etiquette. On the phone less than 2 minutes. Gave no time frame and NO explanation of billing/payment options. As well as never giving me a name. Come the day of our appointment (01/03/24) she came with a handyman. The handyman cleaned our chimney while she sat in my house trying to chitchat almost as if she was trying to distract me from watching the handyman. Once supposedly done, she proceeded to give me the total amount for the service demanding a check immediately. I kindly said to her that if they expect a check the day of service then that MUST be mentioned on the phone. She quickly changed her payment method to wanting cash. Again, I explained to her nicely that if payment is wanted day of that should be explained prior to visiting. She got frustrated and insisted I leave a check in my mailbox for her to pick up tomorrow morning. I asked her where the check can be mailed, she gave me an address shown on the paperwork provided and I had told her Id mail the check. The following day (01/04/24) she started to harass me from 2 diff numbers from 8:30a to 10:30a. Even came to my home harassing my elderly grandmother for payment. She then proceeded to text me wanting a check saying I promised to leave it in the mailbox (which i never did). After explaining the miscommunication to her she threatened to come the following day with police for theft of services due to nonpayment to have me arrested when I had already promised a check to be mailed. This company is EXTREMELY unprofessional and EXTREMELY suspect. Definitely giving scammer vibes as well. NOT A COMPANY ANY ONE SHOULD USE.

County Chimney of Westchester LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.