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Business Profile

Floor Installation

McGuire's Wood Floor Professionals

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Floor Installation.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/22/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Left my floors two tone color he wont answer or come back to remedy. Lies and bs and scammer didnt put any polyurethane when he said 3 coats didnt fix deep gouges on floor. They just stained the gouging said he would come back to fix everything and came back and just put one coat of polyurethane finally but didnt fix two tone color and other defects. For the life of me I dont know hypocrite how he gets any favorable reviews he preys on un knowledgeable people! Dont pay until you check his work!!! Told me dont walk on floors for 24 hours by the time I did I saw all the shoddy work but I had paid him **** on trust. Beware!! Most importantly stay while they are working. Very subpar quality. I have pics and videos to prove this. Ive texted many times with no answer. At this point I believe he blocked my number. Poor guy is a scam artist I got 2 quotes to redo the upstairs 467 square ft for ****. A refund in that amount so I can have a real flooring company do the job correct. They let a old phone **** sit on the polyurethane and the phone **** is stuck to floor!! I sent him pics and showed him the issues then I left and reuturned and nothing was fixed. Said he buffed floor. Thats it!!!

    Customer Answer

    Date: 06/16/2023

    Better Business Bureau:

    At this time, I have not been contacted by McGuire's Wood Floor Professionals regarding complaint ID ********.

    Sincerely,

    ***************

    unproffesional  scammer is what McGuires hardwood flooring is


McGuire's Wood Floor Professionals is NOT a BBB Accredited Business.

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