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Business Profile

Pest Control Services

MNR Pest Solutions Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/14/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On July 17th I contacted MNR Pest Solutions about eliminating several bees nests around my house. I scheduled a service estimate with a ****** from MNR and on July 22nd ***** arrived with his helper and said that they could fix the problem for $300 cash by spraying the eves where the nests existed. I agreed and paid him after the house had been sprayed. The following day I texted him that the bees were still active and asked him to come back when it wasn't going to rain and spray them again. He responded by asking me to wait a week in order to allow the spray to work. On July 31st I texted him again and told him that the bees were still active and he refused to respond. I texted him several more times after that and all my texts were ignored. ***** had told me that he could take care of the problem, he took my money and the problem still exists and he is now refusing to answer me. So I now have to pay another company to do what I paid him to do, he ripped me off and he's not an honest man. Maybe he will deny even coming since I paid him cash but I have cameras and can prove that he was here.

MNR Pest Solutions Inc. is BBB Accredited.

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