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Business Profile

Auto Repairs

Dowiasz Auto Service and Detailing

This business is NOT BBB Accredited.

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1

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Review Details

  • Carrielynn B

    Date: 08/07/2023

    I took my ********** to them on May 30th 2023 for an oil change and a check engine light. As they were working on it they stated the timing chain needed to be replaced, they said they could do the job. I gave them a check for the parts. Said it would be about a week. I have been renting a car in the mean time as well. As they were working on the timing chain they pulled my car out of garage when they thought it was done put it in drive and blew my engine. So they called to let me know. They said said they would get a new engine for it and fix it I said ok. So weeks went by they finally got a used engine e with 55000 miles on it and called to tell me my car was ready. I said ok I got to the garage and they proceeded to tell me that the new used engine has the same problem, as the one they blew up I said what do I do it had check engine lights on and every thing. They said to drive it see if it clears may be just because it was sitting they said put about 50 to 100 miles on it. So I did 104 mules to my drive way were the used engine blew up. I have given them 2000 dollar check 9 weeks and almost 4000 on rental fees. I called them the day after my engine blew told them what happen. They admitted they should never of worked on it with out the experience of working on timing chains. I said I give you guys a week to get ahold of your insurance or a lawyer. Called them back today August 7th to see they said the do t want anything more to do with my car, to get a lawyer and figure it out. So I'm out of a 2017 **********, and almost 6000 dollars in rental fees and money I gave them to do a job they never did right. Also have to hire a lawyer now and pay for court fees on top of this. Also still having to rent because the destroyed my vehicle and refuse to make it right. I'm beside myself and I would never recommend using this buisness 10 weeks later I'm still back at a non fixed vehicle.

Dowiasz Auto Service and Detailing is NOT a BBB Accredited Business.

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