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Harris Seeds

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.33

Average of 3 Customer Reviews

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Review Details

  • Clyde G

    Date: 04/08/2024

    Do not do business with this false advertising company.
    They will identify items "Ready to Ship" after you order will send email telling you it will be 10 business days before shipping and then try to extort you for expedited shipping to meet their advertisements of "Ready to Ship".

  • N. W

    Date: 03/27/2024

    Do not buy from them. Terrible customer service and gaslighting when you call to ask about why your package hasn't arrived. They say they can only blame shipping on UPS, yet create a claim with UPS and get reimbursed for the value of the package that was lost in the mail. So they are taking your money for a lost package, and making money off of UPS.
    Amy D***********, Customer Success Manager, began calling me names when I expressed my disappointment over paying for a product that was never received. They will take your money and not send you what you paid for.

  • Gabriel B

    Date: 02/28/2023

    I am a new farmer in a new climate. So I have been doing online research on how to grow vegetables. There is a lot of information for growing vegetables in my area, and I have decided to follow those directions as closely as possible. The information that I have uncovered specifies specific varietals of vegetables for my area. Harris Seeds had some of those varietals, and so I chose to use their service for procuring them. I also ordered from two other online seed retailers because Harris Seeds did not have all of the specific varietals that I was looking for. When it got time to plant the first vegetables inside, I gathered all of the seeds that I had ordered. Of the three orders that I had placed with Harris Seeds, none of them had shown up. The website, under my orders showed that one order was "Ready to Ship," and the other two were getting ready to ship. Since I had placed two of the orders about a month prior, I felt like there must have been something holding them up at the shop. I called the shop to see what the holdup was. I was able to get a person on the phone with relative ease (no robo-menu, no hold for inordinate amounts of time). The gentleman that did answer the phone seemed put out that I would be calling about my orders. He let me know that one order had shipped that morning (this was the one that was placed not yet a full week since I had called), another had shipped a few days before I called, and had been on backorder since I had ordered it, and the third order he told me had been delivered. I explained that I had not received the order, and he instructed me to take it up with the US Postal Service.
    I have since received the last order I placed. I have written off the first one (that was "delivered") and am waiting on the second order that I was told has shipped. In general I was also put off by the tone of the Customer Service Attendant, who reminded me of the gas station attendant in Tommy Boy.

Harris Seeds is NOT a BBB Accredited Business.

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