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Business Profile

General Contractor

Precision Remodeling and Construction

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:12/28/2022

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We were looking for a licensed contractor to do a remodeling project on our garage. John F***** owner of Precision Remodeling and Construction reached to us and introduced himself as the owner of the company and he is able to complete the project. John came to do the estimate at our home and gave us the original total cost of the project as $5,695.00. John stated that he will complete the project by 11/24/2022. We are very disappointed that John took 2/3 of the payment which is $4,397.50 and left our garage a mess with nothing done. John keeps postponing the work schedule and he has only reported to work only twice, and little work has been done. At this point we feel like we have been SCAMMED by John. We have tried several times to reach out to him via, texts, emails, phone calls and certified mails, but not response. We keep getting little texts with different phone numbers to the business no addressing the issues but wants more money. Please we need help getting our money back or any assistance you can provide.

    The last time John F***** reported to work on the project was 11/18/2022 and since then we have not heard from him. On 11/16/2022, John F***** told us that this project was going to be completed on Thursday 11/24/2022. We sent John an email on 11/27/2022 to request the information below, but he did not confirm receive message nor respond to the email. We sent John a text on 11/27/2022 and he never responded too. We made several phone calls attempts and left voicemails on 12/3/2022, but John never picked up the call or return our phone calls.

    We are concerned and need to know his plan for completing the project. We are also concerned that John did not provide a permit for this project and his license to work in Buffalo. We are concerned that John did purchase materials for this project, especially after he has been paid $4,397.50 and very little work has been done and no sign of supplies having been purchased.

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