About

Local BBB:

BBB of Upstate New York

BBB File Opened:

5/22/2024

Business Started:

12/1/2022

Business Incorporated:

12/12/2022

Type of Entity:

Limited Liability Company (LLC)

Business Management:

Mr. Brandon White, President

Additional Information

Payment methods

Upfront Payment: Some contractors may require a portion of the total cost upfront before beginning work. This is often used to cover initial expenses such as materials or to secure the contractor's services.
Progress Payments: Payments are made at various stages of the project as it progresses. For example, you might make a payment after certain milestones are reached, such as completing demolition, rough plumbing, electrical work, etc. Progress payments are often outlined in the contract.
Final Payment: The remaining balance is paid upon completion of the project and after any final inspections are done. This payment is typically made after the homeowner has inspected the completed work and is satisfied with the results.
Credit Card: Some contractors may accept credit card payments, which can offer the homeowner certain benefits such as cashback rewards or consumer protection. However, be aware that there may be additional fees associated with paying by credit card.
Check or Cash: These are traditional methods of payment. However, paying by cash can be risky as there's no paper trail to track the transaction, and it may be harder to resolve disputes if issues arise.
Financing: Some homeowners may opt to finance their home renovations through loans or lines of credit. This allows them to spread the cost of the renovation over time and may offer more flexibility in terms of payment.
Escrow: In some cases, particularly for larger projects, funds may be placed in an escrow account. The contractor can then draw from this account as work progresses, providing a level of protection for both parties.

Refund and Exchange Policy

Refunds:
Many contractors may not offer refunds on home renovations, especially for custom work or materials that have already been used.
In cases where a refund is possible, it's usually for materials that haven't been installed yet and are in resalable condition. However, the contractor may charge a restocking fee.
Exchanges:
Exchanges are more common for materials rather than services. If there's an issue with materials (e.g., wrong size, color, or defect), contractors may allow for exchanges.
Exchanges typically depend on the policies of the supplier from whom the materials were purchased. Some suppliers may have more flexible exchange policies than others.
Warranty:
Many contractors offer warranties on their workmanship. If there are issues with the renovation due to faulty workmanship, the contractor may repair or redo the work at no additional cost within the warranty period.
Warranty periods can vary, but they're usually around one year for most home renovations.
Communication:
It's important to communicate any issues or concerns you have with the renovation as soon as possible. This gives the contractor the opportunity to address the problem and find a solution.
Contracts:
Always review the contract carefully before signing. Make sure it includes details about refunds, exchanges, warranties, and any other relevant policies.
If you have specific requirements or concerns, discuss them with the contractor before signing the contract to ensure they're addressed properly.
Legal Recourse:
If you encounter significant issues with the renovation and are unable to resolve them with the contractor, you may need to explore legal options, such as mediation or arbitration, depending on the terms of your contract and local laws.

Business Categories

Home Renovation, Painting Contractors, Lawn Maintenance, Drywall Contractors, Bathroom Remodel, Windows, Kitchen Remodel, Retaining Wall Contractors, Flooring Contractors, Snow Removal Services, Doors, Hardscaping, Interlocking Pavers