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Business Profile

Convenience Store

Mohawk Grocery and Deli

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Convenience Store.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/17/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business is commintting fraud against people by fraudulently using our food assistance. This store is somehow connected to an employee with ******* **** ****** and they're receiving EBT card information and making fraud purchases at this store. I placed an online order 12/16 at 12:34pm. The order was processed through the ******* **** ***** in Bentonville. Then 3 hrs later This store processed a charge for $177 then a 2nd charge for $179. I called the store and spoke to the first person that answered. I told him someone there fraudently used my card there and he said replied by saying we do not take EBT, I told him I never mentioned EBT and he said "yes you did". I replied "No I didnt." He then mumbled something an hung up the phone. I called the NY Police and reported this and they told me to call my local police. I called my local police and filed a police report. People needs to know whats going on and someone needs to do something about this, if you look at their reviews, I am not the only person that this has happened to, there are multiple people in various states. They're stealing from us and nobody is connecting the DOTs. ****** the ******* **** ****** and you'll see other people has comlained about this as well. These two places are connected and they're robbing people blind. Please Help! FYI I live in Alabama not NY, There's no way I could've been in both places at the same time.

Mohawk Grocery and Deli is NOT a BBB Accredited Business.

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