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Business Profile

Grocery Store

Price Chopper Supermarkets

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Price Chopper Supermarkets's headquarters and its corporate-owned locations. To view all corporate locations, see

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Price Chopper Supermarkets has 49 locations, listed below.

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    Customer Review Ratings

    1.8/5 stars

    Average of 5 Customer Reviews

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    Review Details

    • Review fromJia J.

      Date: 10/30/2024

      1 star
      An awful service experience! My first email was sent on Sunday, October 6, 2024, 4:27: I would like to file a formal complaint against Price Chopper store manager Jason W***** I went to the store at 15 Park Ave in Clifton Park to ask for a price match on a 4-pack of Old Spice hydrated body wash on 10/5/24 at 8:05am. I was told by Jason that he can not give them to me for free. I responded they’re not free, they are four packs for $15.19 on your website. If it was on your weekly ad then you would give them to me for the sale price, so why not on your website? He became upset when I said that the manager of the store on route 146, Kayla, a couple weeks ago price matched for me. He asked me if I have the receipt; when I showed the receipt to him, Jason did not want to look at it! Jason then screamed at me, ma’am l need you to leave; I am escorting you out of my store and don't come back! I want Jason to write me an apology for the way he treated me. I spend hundreds each month at your stores so I do not deserve humiliation from him! As you know, reputation is very important in a highly-competitive retail business. My experience with this manager shows your organization in a very unfavorable light.
      It’s been 24 days since my email still hasn’t received any response from Price Chopper and the Old Spice GentleMan's Blend Super Hydration Body Wash for Deep Cleaning 4× 20 oz $15.19 / ea ($3.80/ea) are still offering on your website according to Kayla a store manager on RT 146 stated it was a mistake and was took down since my email.
    • Review fromArif K

      Date: 07/26/2024

      5 stars
      Price Chopper - Arif Ali Khan - Happy 1995 Everyone. Good grocery retail outlet.
    • Review fromKelly R

      Date: 01/27/2024

      1 star
      They are gouging prices. Nickeling and diming products and doubling others. Pot pie was 4.99, now 8.99. They’re 1.29 pkg. bananas gone. There are no reasons for this, record profits. Like i stated nickel and dime a lot of products as if no one would notice. GREED. Saw a bag of pita chips for 8.99, OUTRAGEOUS
    • Review fromMichelle W

      Date: 10/04/2023

      1 star
      Price Chopper on Erie Blvd racial profiles black customers. I went shopping after my overnight shift. I paid for my groceries and never received a receipt. I asked the cashier if I can get a receipt. The Cashier then told me that I didn't pay for my groceries and if I want a receipt, that I need to pay for my groceries. I did. The cashier that called everyone to me. I was surrounded by 6 to 7 people. They all accused me stealing and told me that if I paid for my groceries that they will offer me a refund. So again, I rang up my items. This time, the cashier was telling me that I didn't ring everything up correctly and that I don't know how to use the machine. I paid for my items on a new register and still NO RECEIPT was printed. They had to print a duplicate receipt. I went to my vehicle, checked my bank account and sure enough, they charged me twice for my groceries. I re entered Price Chopper. Showing them my bank account where they in fact double charged me. They then got on the phone with someone and told me that I will be given a refund within 30 minutes. 2 hours pass and I haven't been issued a refund. Completely unprofessional. I was never given an apology for the time wasted in the store or for them racial profiling by the manager. He was very rude and couldn’t bother himself trying to aid me. He’s the one who told me to pay twice. Then brushed me off and I was then treated like a thief. Thanks for embarrassing me after I worked 10 hours on my overnight shift. Congratulations!! I will never shop at Price Chopper again.
    • Review fromNoreen L

      Date: 10/19/2022

      1 star
      Terrible experience….tried their pick up service , which was through Instacart, and was overcharged by almost $20.00 and BOGO items were MISSING. The store’s assistant Manager was not helpful, told to contact Instacart ( a true train wreck!) which we did…a fiasco. Today, my husband drove 80 MILES to get our correct order but to no avail….they refused as we did not have a receipt….ordered online and Instacart did not give printed receipt. Lipton Ice Tea online stated $5.99 BOGO…..my husband HAD to purchase and was charged $9.99 plus tax. When we disputed this, associate stated that in flyer ,it is $9.99. We are retired, on fixed income and cannot afford to overpay in both food & gas. All we wanted is to be treated fairly…did not happen.
      DO NOT USE INSTACART AT PRICE CHOPPER #171…we will no longer shop at PC ever again.

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