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Business Profile

Hotel Consultants

Days Inn Schenectady

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hotel Consultants.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/26/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My name is ******* *******. My significant other and I stayed at Schenectady Inn & suites on May 25th-26th in room 102.
    My significant other woke up covered in bites which we belive to be bed bug bites. Upon checking out I mentioned to the front desk worker about our issue with the bites and we received very rude customer service in return. The worker told us several times we could not file a report until I finally got an sketchy email address from him for me to contact about my complaint. So I took a step further to search up how to make complaints against a hotel and was directed to the BBB. We would like to be reimbursed for our stay.
    We booked our room through *******.com and our confirmation number is **************

Days Inn Schenectady is NOT a BBB Accredited Business.

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