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Business Profile

Online Retailer

US Mega Discounts

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/13/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered a desktop computer and a monitor from this company. Was sent an email receipt and expected delivery date. I emailed them when expected delivery passed, was told "sorry for the delay, delivery will happen this weekend." Again no delivery. And the company would not provide a tracking # or name of shipper. Finally asked for a refund, and received an email stating my $ would be refunded promptly. Another full week has gone by and no refund, no delivery.

  • Initial Complaint

    Date:07/22/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered an Insignia 48" tv from US Mega Discounts on 7/2/22 and I was promised delivery in 2 weeks and it's now almost 3 weeks later and the tv has not been delivered. I sent a message on their website, *******************, asking for a status update beginning on the day before the tv was supposed to be here and sent several messages after the tv was supposed to be here and not one of my messages has been replied to. I believe this company is a fake and a scam. I have checked out the reviews and complaints, and I guess I should have done that before I made the purchase but I will do that now with other websites I don't recognize, but every review and complaint says the same thing, nobody ever received what they paid for, that is proof enough for me that this company is a fake and this was a scam. I have filed a dispute with the financial company I used to make the purchase and after I file this complaint I will do the same with the FTC and every other agency that governs online purchases. Let this serve as a warning to others to never make a purcahse from this company, thank you...

US Mega Discounts is NOT a BBB Accredited Business.

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