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Business Profile

Pizza

Dominos

This business is NOT BBB Accredited.

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Reviews

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1

Average of 1 Customer Review

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Review Details

  • Amanda E.

    Date: 10/18/2024

    On Tuesday, October 15th, 2024, at 9:12pm I made a mobile order through Dominos for dinner for my family. Literally 3 mins later while I was leaving work from a late night on my way to dominos to pick up dinner. A lady who said her name was Marie called my phone and told me there was a 3 hour wait time because they were busy. So coincidently the wait time is just as long until the business is closed...? So, I told her I was almost there I guess I'll have to wait there until its done. She hung up the phone on me and immediately canceled my order after my money was already taken off my card. To keep the drama from happening because the lady was very hostile, I sent my husband in to ask why my order was canceled. But as he walked up, she locked him out and yelled through the window that she's not taking any more orders for the night. I have it all video recorded. I sat outside for a few moments recording that she was unlocking the door and allowing other people in to order and pay for food. I also recorded the fact that she claimed she was busy but only 1 or 2 orders were on the screen she made them cleared it and more came through as she made those as well. The lady claims she is the store manager which I also have recorded. A young man was also there he said his name was Ryan on the phone and was scared to give us her name and told us he did NOT know the managers name or the store number. He claimed he didn't know any of their names or info. While the "Store Manager" was in the background laughing saying ha ha ha ha which is all recorded. The fact that I was discriminated against and that no supervisor has yet to call me back is very sad that people are being treated in such a manner and zero disciplinary actions have been taken against those employees since. I'm requesting someone get back to me before I have no other choice but to seek legal action because this is NOT okay at all.

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