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Business Profile

Construction Services

All In Asset Management

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/06/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    All in Asset Management was contracted starting in March 5th of 2022 to perform home modifications for our primary residence. Estimated time frame was listed as ******* days, of of current date 791 days have elapsed with no timeline of completion. Furthermore, All in Asset has been non-responsive since the last payment made 9 March 2024. To date $193,000 has been paid to All in Asset Management. There is a building permit for the work that is still open, it had to be extended once already and is set to expire in August of this year(2024). There have been multiple water leaks throughout the renovation, some persist to this day. There are still many items not completed such as siding, pavers ceiling/wall repair, molding, electrical work and flooring repairs. There are also many items that are not provided including : Fireplace, Exterior door, Storm door, Interior doors, Exterior Molding, Stair repair.We would like the Contractor to complete the Job in timely fashion (BERORE PERMIT EXPIRATION in AUG 2024). If this is not possible we would like a refund in the amount of the scope of the remaining work.Thank you,***************************

    Customer Answer

    Date: 05/30/2024

    At this time, I have been contacted directly by All In Asset Management Inc. regarding complaint ID ********, however my complaint has NOT been resolved because:

    Business has not addressed any of the items included in initial complaint. Business does not seem to intend to complete the project. Initial contract in unfulfilled. 

     

     

     

     

    In order for the BBB to appropriately process your response, you MUST answer the question above.

    Sincerely,

    ***************************

    Business Response

    Date: 05/06/2025

    This complaint has been satisfied and I have returned the money to the client a long time ago

    Customer Answer

    Date: 05/06/2025

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

    No resolution reached no money returned, no work accomplished since payment 09MAR2024. Siding missing, paid fireplace not installed. Will escalate outside of this forum.

    ******* ******




     

All In Asset Management is NOT a BBB Accredited Business.

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