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Business Profile

Hats

Crown Kings Corp

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hats.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/28/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a hat in September of 2022 and was told there was a problem with sending my product and to remain patient. Over 6 months later without the product or responses, nor did I ever recieve any track number of any sort I've now come to the conclusion that Crown Kings is a SCAM company and will NEVER*** order from them again!!! I just want my money back/refund* product ordered was for a event that has come and gone and there is no need for the hat anymore...Customer service and site overall **********

  • Initial Complaint

    Date:08/16/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased it from ********************** in June. I haven't received my package. I also emailed them multiple times, and I haven't heard from them about the next steps. I just want my money back at this point. This is very unprofessional.

  • Initial Complaint

    Date:07/21/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased merchandise from the aforementioned provider and they have refused to refund me or fulfill my order.

    Customer Answer

    Date: 08/14/2022

    Better Business Bureau:

    At this time, I have not been contacted by Crown Kings Corp regarding complaint ID ********.

    Sincerely,

    *****************************

Crown Kings Corp is NOT a BBB Accredited Business.

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