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Business Profile

Appliance Repair

The Pro Team

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Appliance Repair.

Reviews

Customer Review Ratings

4

Average of 9 Customer Reviews

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Review Details

  • Ernest L

    Date: 01/05/2025

    Pro Team repairman said the problem was the control panel 4 our washer. They ordered the part and when it came in a date was set 2 install. Installation was quick and the washer was up and running. Great job.

  • Mikhael J

    Date: 01/05/2025

    Its easy to deal with this company. I made a call and got a technician within 24 hours. Before the repair, the technician provided a full report on the issue and an estimate. After my approval, they ordered the parts, gave me a warranty, and later installed the part. Now my family can continue using our 10 year old Sub-Zero refrigerator. If I have any issues with appliances in the future, I plan to reach out to these guys for service again.

  • Kirll R

    Date: 01/05/2025

    I recently used the services of this company to repair my gas stove, and I was very satisfied! The technician arrived exactly on time, was polite and professional. He quickly and accurately diagnosed the problem, explained everything in detail, and efficiently fixed the issue. Now the stove works like new, and I have no complaints. Im very glad I chose them. I highly recommend this company to anyone looking for high-quality and reliable appliance repair services!

  • Diana P

    Date: 10/28/2024

    This company is horrible. Buyer beware. Do not click the link on the ** website for repair as you will get the pro team. They came, stuck their hand in my refrigerator and said it was broke. I am under warranty but they still tried to charge me over $500+ Demanded a deposit and said the part wouldnt be in for 2 weeks. So then I called ** directly who said I shouldnt be paying anything out of pocket. So I scheduled repair with ** who came with parts in hand and fixed it. Called the pro team 5x to get the refund of my deposit since they didn't do any repair but then they said they were keeping a portion of my refund for the service call that they get reimbursed for by ****** DO NOT use THE PRO TEAM for any appliance repair. They are thieves!! A three year old could have stuck their hand in the freezer and say it's broke. That's what they consider a service call.

  • Daniel A

    Date: 10/05/2024

    These guys saved us so much money! We bought the house with used appliances prom previous owners and in a few months our dryer broke. When the first repair company came they said its too old and we have to get a new one. Thank god we thought to get a second opinion and found ProTeam. ****** took the dryer apart, ordered a new motor and it hasnt broke down since. They also helped us fix the fridge by replacing the humidity sensor, and most recently maintained our HVAC condenser when it stopped cooling. Were really happy we found this company that can fix appliances at a fraction of a price the new ones cost. Highly recommend - theyre didnt try to upsell me, were honest, reliable, and are a pleasure to deal with.

  • Stella S

    Date: 09/20/2024

    They quickly and accurately diagnosed the problem with my dish washer. Explained what was the issue, ordered the part right away, as soon as it came they were back in my house installing it. Very happy with this company. Honest, knowledgeable and quick services. We will use them every time.

  • Yevhen P

    Date: 08/21/2024

    "Im very satisfied with the air conditioner repair service! The technician was prompt, professional, and fixed the issue quickly. The ** is now working perfectly, and the pricing was fair. Great communication and overall excellent service. I highly recommend this company for anyone needing reliable ** repair!

  • Alisa G

    Date: 08/19/2024

    I had an excellent experience with the refrigerator repair service! The technician arrived on time and quickly diagnosed the problem. He was knowledgeable, polite, and explained everything in detail. The repair was done efficiently, and my fridge is now working perfectly again. I also appreciated the reasonable pricing and the warranty they offered. I highly recommend this service to anyone in need of a reliable and professional repair. Thank you for the outstanding job!

  • Sherrell D

    Date: 06/27/2024

    My experience with your company is sh*t. You are con artist, you hide behind Choice ************** tell the customer one thing. Then you tell the insurance company something eles. Your technician left my house on 6/21/24 showing me & telling me my fan was broken. To my central air unit in my basement. You showed it to me, then you tell me you was going to do the paper work on it that day or Saturday. Wednesday I calls ************* say you never put the paper work in. So this is how both of you criminals work. They go against the ************** collect the money for showing up & don't come back to do the work. Scam artist if the job was bad why did you lie in my face & say it was fixable. Then you even told me the fan was still running outside & you showed me in the basement where the unit is that the fan was broken. If you had been honest with me I wouldn't have wrote on you. Your company is fake that's why it took you days to put the paper work in. That's why like *********************** not accredited neither are you. I guess yall crooks have to make your money some kinda way. Ripping off hard working people.

The Pro Team is NOT a BBB Accredited Business.

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