Reviews

Review Details

• Review fromDanielle K

  Date: 05/15/2024

  1 star
  I'm writing this review with a heavy heart almost two months after putting my beloved beagle, Bishop, down. Looking back part of me blames Staten Island Veterinary Group for ******** sickness and death. In late Nov 2023, we had taken ****** to the vet to address some issues he had had with an uncontrollable bladder. We were ready to do whatever was possible to fix the issue. As most people/petowners do, when there's something wrong we look to and trust doctors and veterinarians for answers. After some tests, ****** was diagnosed with bladder stones and we were assured that the diagnosis is not serious and requires a straightforward solution: surgery. Given that any veterinary surgery is thousands of dollars and no vet gives you any financial leeway (like a payment plan) to prioritize your pet's health instead of what it costs, we had raised the four thousand dollars and booked his surgery for Feb 2024. We drop ****** off in the morning, putting down a $2,000 deposit, hoping that when we see him again he'll be back to his normal self. A couple of hrs later, the vet calls and tells us he can't perform the surgery because ****** has late stage bladder cancer and it has already spread to his lungs. The funny part is when we came to pick ****** up, there was still a couple of hundred dollar balance to pay before we can get ******. We paid this $2,500 for this vet to tell us ****** has cancer, he's dying, and there's nothing we can do besides look for a specialist. Ultimately, we found an oncologist to see ****** and try any treatment available to help his cancer. The oncologist had told us ****** never had any bladder stones but instead it was a bladder tumor that has been growing for months. The cancer had taken his life about a month later. If it wasn't for the failure and incompetence of the Staten Island Veterinary Group, ****** would not have been misdiagnosed, his cancer could have been caught and treated, and my best friend would still be alive today.

• Review fromMelissa I

  Date: 02/13/2024

  1 star
  I was overcharged and taken advantage of, I took my dog in to Staten Island veterinary group because my dog was peeing blood.They did a urine test said it was a urinary tract infection. Sold me a prescription for the infection. Then said we are going to do a blood test to check for other things.Never thinking because my dog was sick about the price of these tests, I said OKAY.They gave me a bill for $638.64, $90.00 office visit, $299.00 blood test, $199.00 Urine test, $38.64 Pills for urinary track infection, $10.00 for I dont know what for Total $6380.64 None of these prices for tests were discussed with me ahead of time.The blood test I didnt need they knew my dog had a urinary tract infection thats why the vet prescribed pills for him.I didnt get the test results for the blood test.I feel I was taken advantage of because my dog was sick. And I was ripped off for the tests $199.00 for urine test and $299.00 for a blood test. Staten Island veterinary group then hits you with a big bill expects you to pay it, I questioned the bill they said thats is what we charge (what a nasty person)