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Business Profile

Real Estate Investing

Dasmen Residential LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Real Estate Investing.

Complaints

This profile includes complaints for Dasmen Residential LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Dasmen Residential LLC has 27 locations, listed below.

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    Customer Complaints Summary

    • 8 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/12/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      So I have an outstanding balance with my old apartment for $910. Over the last year *** received numerous emails to settle for 50%. At the time I was unable to pay the half due to catching up on bills since I was out of work for almost a year. I was trying to settle this week 2/11, and now ***** **** (who has been completely rude to me) told me they can only honor 20% LOL. I literally sent her proof of HER literally emailing me offering 50% and she literally refused to honor it saying that offer expired, but she literally said she can ONLY honor 20% and thats been proven untrue. So now Im reporting the company for false advertisement and lying ontop of her very rude exchange. Shes threatened to send my account to collections (its been 6 years its already in collections LOL) and shes been threatening that for years in the same email how ridiculous LOL! Also there are several different account numbers for me which is FRAUDULENT. Ive also attached several emails where shes offered me 50% over MULTIPLE years SAME PERSON so ridiculous!

      Business Response

      Date: 02/13/2025

      Good afternoon,

       

      ******* ****** moved out on 2/28/2019 and was sent to Collections on 7/29/2019. She can call National ************** at ************. We cannot accept her offer as she can only pay to *********************** now.

      The collections software sent her an email in error.

      Let me know if you need something else to close this complain.

      ******** *********
      *********** ****** ***********
        ******************    ************    ************************** 
        ************************************************************** 
        *********************************************
        **** ** ******* **** ** ********** **** ******

    • Initial Complaint

      Date:06/11/2024

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On May 21,2024 I applied to live at ********* a Dasmen Residential property located in ********, ** on that same evening I received an email from the company stating I was able to create sign in and pay my administrative fees in the amount $100.00 plus a$2.00 surcharge. I did not hear from the property manager ***********************, I payed the administration fee in the amount of $102.00 on May 22, 2024 with account number ending in *3787 on Tuesday, May 28, 2024 after they spent my money on Memorial Day The property manager ********************* informed me that the application was denied.After which I requested a refund of my admin fees because from my initial understanding they were only supposed to be paid after approval and upon the holding request of the apartment.I reached out to several higher authorities management at Dasmen Residential Properties LLC. And no one has the courtesy nor audacity to return my call.Thanks for your help and attention to this matter.

      Customer Answer

      Date: 07/05/2024

      Better Business Bureau:

      At this time, my complaint, ID ******** regarding Dasmen Residential LLC has been resolved.

      (By clicking "OK", your complaint will be closed as Resolved.)


      Sincerely,

      ***************************

    • Initial Complaint

      Date:05/09/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      4/19/24 was my move-in date to my newly renovated unit at ******************, an apartment complex managed by Dasmen residential. On 4/16/24, I was notified by *********************** that my original unit 121, would not be move-in ready so they transferred me to a new unit (203) at the last minute, causing me to have to make last minute changes. I arrived to move-in on 4/19/24 at 9am, but was told I would not be able to see the apartment until that evening at 3pm, which Ive never heard of. I of course had to change my deliveries and service appointments. Then when I finally got the keys and walked in, the apartment was filthy. There was spackle debris left everywhere throughout the apartment including piled into the bath tubs. The walls were all dirty and drawn on, as well as the baseboards. All of the doors were dirty, the stove was dirty and rusted, the bathroom cabinets were broken and dirty with a sheer layer of paint to try and cover it but it still looked horrible. I handed the keys right back to the woman at the desk and refused to move into that unit. Unfortunately ***** was not there but the woman at the desk called her and informed her I was not moving into a dirty unit, and told me to write down all the problems and they would have someone to come and fix it- but there office does not re-open until Monday 4/22. So I emailed Amari everything, and demanded my security deposit and move-in fees be refunded because Im not moving into a filthy apartment and community. After reporting this, I did not get a response until 4/22/24. On 4/25/24 they connected me with the property manager ** and he told me he was working on it. I followed up on the 29th, because I had not heard from anyone, and again on the 30th. I was told my check was sent, on the 30th. I received the check in the mail 5/7/24, I deposited it the same day, and today 5/8/24. I found out the check bounced. I contacted them regarding this and they have not said anything back.

    • Initial Complaint

      Date:08/01/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Business sent a debt if mine I owed them to a collection agency which I paid. Now had billed me again for ***** dollars I have not lived at one of there residential apartments in a very large number of years why am I still getting random bills if I owed them money it should have been send to the collection agency

    • Initial Complaint

      Date:10/12/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      for Dasmen Residential by denying you can't make money, it said in the application only application fee is 450 dollars to ****************************************************** for address *************************., ******* but you took $200 dollar without my knowledge, and just email denied to keep $200 free is unethical wrong, and not to refund my $150 dollar and this is just making money by fool ******* citizen.I am asking bbb.org to get my $150 dollar which is illegally they took my money from my account when I tried to make application and to pay as it said on their website $50 dollar application fee and now I need $150 back I need help from bbb.org and to stop these kinds of wrong doing just make money Thank you

    Dasmen Residential LLC is NOT a BBB Accredited Business.

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