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Business Profile

Landscape Design

Innovative Design & Maintenance, LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Lisa M

    Date: 08/03/2024

    I hired this company to redesign my front flower beds. The initial interaction was great, **** came over to look at the area to quote me a price. All went very smooth, we discussed the look and what bushes would work best for the area. Most of the work was completed in 2.5 days which was great considering the weather, it was very hot. The last day of the job i asked **** for a receipt upon completion for my records and confirmation that payment was received. He said not a problem he had to go to the office to get it and he had to come back to clean up the driveway and put the rest of the rocks down. Later that day **** came back with a receipt in his personal truck dressed like he was ready for bed in pj pants so work was not fully completed that dayno problem, i understand it was a very hot week and he was probably exhausted. I decided to pay him in full plus tip (since there were no issues with the job and **** had great communication) in good faith that he was going to come back following day as promised when he brought the receipt. No call no show the next day. *** reached out to him a few times and all i got was the run around and now my texts are being ignored. He had maybe ***** mins worth of work left. I had to clean up most of the driveway up by hand and then asked my weekly landscaper blow out the area to get the powdery residue broken up. Very disappointed and its unfortunate that this is how they run their business because i was going to refer them to my mom.

Innovative Design & Maintenance, LLC is NOT a BBB Accredited Business.

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